Trainer (Bilingual Preferred)

The Arc of Prince George's County • Upper Marlboro, MD

2d

About The Position

The Trainer facilitates the organization’s four-day new-hire orientation, including in-person instruction on safety, incident reporting, abuse and neglect, Arc values, and diversity. The Trainer prepares new hires to complete required online training, ensures they have access to it, monitors completion of onboarding requirements, and updates supervisors on progress. The role also assists with other agency trainings and maintains instructor qualifications, including CPR and First Aid Instructor certification and Mandt Systems Instructor training.

The Trainer works with the Staff Development & Training Manager to coordinate training activities, deliver a positive learning experience, maintain training records and databases, support staff and managers, and coordinate training registrations and certifications. The position may involve occasional evening and weekend orientation sessions.

Requirements

• Bachelor’s degree.
• Experience working in adult educational settings.
• Two to five years of experience conducting training.
• Experience developing curriculums.
• Excellent computer skills, including Microsoft Word, Excel, and Outlook.
• Comfort speaking in public forums and in front of peers, directors, and supervisors.
• Excellent oral and written communication skills and strong interpersonal skills.
• Demonstrated ability to exercise good judgment in sensitive situations.
• Ability to work collaboratively with diverse personalities and employee populations.
• Ability to exercise initiative, think creatively about process improvement, and drive results.
• Ability to work well under pressure in an ever-changing environment.
• Knowledge of LMS systems.
• Ability to drive.
• Ability to meet the position’s physical demands, including lifting up to 25 pounds and regularly sitting, walking, standing, communicating, and using standard office equipment.

Nice To Haves

• Bilingual skills preferred.
• Experience with Developmental Disability Administration (DDA) trainings.

Responsibilities

• Collaborate with the Staff Development Manager to coordinate training activities.
• Facilitate biweekly, four-day New Staff Orientation, including occasional evenings and weekends.
• Monitor new-hire training progress, maintain accurate records, and communicate completion requirements to employees and supervisors.
• Update training databases, track attendance, and maintain communication logs.
• Notify Human Resources when new hires qualify for bonuses.
• Conduct training sessions and ensure a positive, high-quality learning experience.
• Stay current on DDA training protocols, direct support practices, and industry best practices.
• Attend MACS workshops and professional development conferences.
• Support coaching and development for frontline managers.
• Provide staff assistance and troubleshoot LMS and online training issues.
• Manage timesheets and coordinate training registrations for CMT/MTTP, Mandt, and CPR.
• Track Certified Medication Technician renewals in collaboration with Nursing and the Maryland Board of Nursing.
• Identify opportunities to improve training programs and departmental effectiveness.
• Perform other duties as assigned by the Staff Training Manager.

Benefits

• Medical, dental, and vision plans.
• 403(b) retirement plan with employer match.
• Tuition reimbursement.
• Benevolence program.
• Paid holidays.
• Generous paid time off.
• Paid training.
• Company-paid life insurance.

What This Job Offers

• Job Type: Full-time