Trainer Supervisor - 2nd Shift

RJW Logistics Group•Channahon, IL

About The Position

The role oversees acceptance and fulfillment of customer orders to support customer satisfaction and company profitability, while managing the efficient use of equipment and Transport personnel. The posting describes responsibilities and qualifications for transport operations, including managing orders, driver scheduling and dispatch, fleet and trailer utilization, and departmental personnel. The job description notes that duties may change and that additional duties may be assigned as business needs arise.

Requirements

At least 5 years of experience in logistics and/or truckload transportation.
Experience dealing with a diverse carrier base.
At least 2 years of supervisory experience.
Excellent leadership skills.
Excellent verbal and written communication skills.
Ability to work under pressure.
Ability to accept and promote change.
Proficiency in MS Word, MS Excel, and TMS operations.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and present information effectively to groups of managers, clients, and customers.
Ability to perform basic arithmetic, calculate rates, ratios, and percentages, and interpret bar graphs.
Ability to solve practical problems, interpret written, oral, diagrammatic, or schedule-based instructions, determine root causes, and identify corrective action.
Knowledge of business operating systems, Internet software, word processing, and spreadsheet software.
Ability to occasionally lift or move up to 10 pounds; use phone systems; sit and perform repetitive hand motions; and frequently talk, hear, stand, and walk.
Ability to work more than 8 continuous hours when required and maintain accuracy, concentration, and cognitive performance under stressful conditions.
Ability to read and discern visual images with 20/20 corrected vision and communicate clearly by telephone.
Must be in sound physical health as determined by a certified licensed physician, with no evidence of controlled-substance use.

Responsibilities

Manage the acceptance and solicitation of customer orders.
Schedule orders for drivers and dispatch drivers.
Manage the efficient utilization and movement of company trucks and trailers.
Hire, manage, train, review, and terminate departmental personnel.
Maintain adequate management communications with other managers and preserve confidentiality when required.
Ensure proper documentation of orders and inventories.
Understand and follow the company’s goals, policies, and procedures.
Control the locations and availability of all trailers and trucks.
Manage RJW Fleet Managers.
Recommend equipment procurement needs for equipment turnover.