Trainee Route Sales

CONA Services•Norfolk, VA

3d•$192 - $193

About The Position

The Delivery Merchandiser Trainee learns the daily duties of route delivery and merchandising across all disciplines, including stocking and facing products on shelves, displays, coolers, and cooling vaults. The role provides route relief as needed and prepares the trainee to take a permanent route assignment in any delivery discipline. Under supervision, the trainee learns delivery processes, customer service, equipment use, safety practices, and the requirements for obtaining a Class A CDL.

Requirements

Valid driver’s license for the state of residency and an excellent driving history, as reviewed through a seven-year Motor Vehicle Report.
Ability to obtain a Class A Commercial Driver’s License; a CDL is not required for hire.
Ability to pass and maintain DOT physical requirements.
Strong customer service skills.
Self-motivated, with a high degree of integrity and able to perform duties with minimal supervision and in a timely manner.
Dependability, initiative, a professional demeanor, and sound judgment.
Ability to work in a fast-paced environment involving continuous lifting and to lift up to 75 pounds repeatedly, multiple times per day.
Availability and willingness to work some weekends and holidays.

Nice To Haves

Beverage or delivery industry knowledge.
Customer management skills.
Continuous improvement mindset and initiative.
Sales ability.
Safety-focused approach.
Previous route delivery, direct store delivery, product stocking, merchandising, or retail management experience is strongly preferred.

Responsibilities

Learn to drive a Class A CDL vehicle and obtain the required licensing within 10 weeks of the training start date.
Learn delivery processes and customer-service procedures, including using a handheld device for invoicing and completing beginning- and end-of-shift check-in, checkout, cash, and paperwork accountability.
Secure company assets and inventory and safely handle and deliver products at customer locations.
Learn and apply merchandising practices to support customer and consumer satisfaction and meet company merchandising standards and commercial plans.
Develop product rotation practices and manage point-of-sale materials, displays, product facing, brand order, and backroom inventory.
Work with customers to understand their needs and communicate customer service issues to the appropriate manager.
Promote personal safety and safe equipment use, follow company safety standards, and learn Federal Motor Carrier Safety Administration, DOT, and Hours of Service rules.
Provide route relief when and where needed and prepare to take a permanent route assignment.