Trailer Attendant

Goodwill Industries of Northwest NC•Swannanoa, NC
•Onsite

About The Position

Donation Trailer Attendants are the “face of Goodwill” to donors and help acknowledge the support that makes Goodwill’s work possible. They assist donors by unloading donations from vehicles, offering or issuing receipts, and sorting and storing donated items. Attendants maintain cleanliness, order, and security in the trailer area. The position involves working outdoors in extreme conditions, though most trailers have some form of heating or cooling, such as fans. Trailer hours vary by location, and trailers are open Monday through Sunday.

Requirements

  • Ability to lift incoming donations weighing up to 50 pounds.
  • Ability to perform physical activities such as extended standing, recurring bending, crouching, reaching, and stooping.
  • May require frequent lifting of moderately heavy items up to 35 pounds.
  • For certain positions, may require frequent climbing of stairs, ladders, or step stools.
  • High school diploma or equivalent preferred.
  • Previous customer service experience preferred.

Nice To Haves

  • High school diploma or equivalent.
  • Previous customer service experience.

Responsibilities

  • Unload donations from donors’ vehicles.
  • Offer or issue a receipt for every donor.
  • Sort and store donations.
  • Maintain cleanliness, order, and security of the trailer area.
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