TRAIL Rising Leaders Program - Servicing Operations

Newrez • Coppell, TX

5d

About The Position

Designed specifically for recent college graduates, the TRAIL (Tools Required for Advancement Into Leadership) program is a 12-month rotational leadership-development program that enables recent college graduates to gain practical, on-the-job leadership and management skills. TRAIL Operations Specialists are not interns, they are full-time employees, earning a competitive salary with benefits while being provided hands-on experience and mentorship from the assigned business area. The main objective of our program is to help strengthen the future leadership of the company by building a foundation in process improvement, presentation and leadership skills. The Servicing Operations TRAIL Operations Specialist will get immersed in one of the following areas: Loan Transfers Operational Support Data Integrity The TRAIL Rising Leaders Program is set to begin July 2027.

Requirements

• Bachelor’s degree from accredited college or university.
• Degree in Business Administration or Data Analytics preferred.
• Excel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.
• Be able to clearly articulate and present ideas and findings to a varied audience, including the operations staff and senior leadership.
• Excellent written and verbal communication skills.
• Strong business communication skills with an ability to work well in a collaborative environment.
• Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.
• Applicants must be legally authorized to work in the United States.
• Newrez does not consider visa sponsorship for early career program opportunities.
• Applicants who require sponsorship now or in the future are not eligible for this position, this includes applicants with a temporary work authorization such as F-1 students on OPT or STEM OPT.

Nice To Haves

• Experience with PowerPoint and Visio a plus.

Responsibilities

• Validate loan-level data.
• Perform pre and post transfer audits.
• Ensure complete documentation and image delivery.
• Investigate root causes for operational issues detected.
• Performs assigned duties, under direction of experienced personnel, to gain knowledge and experience required for promotion to a management position.
• These duties will involve decisioning in real world account management scenarios.
• Performs business analyses and provides recommendations to leadership for business and process changes.
• Receives training and performs duties in several functions to become familiar with line and staff functions, management viewpoints, company policies, and best practices.
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.
• Help champion the Process Improvement discipline within the organization and implement the steps and tools necessary to successfully complete projects.
• Will be required to attend company sponsored training classes and attain certain certifications.
• Performs related duties as assigned by management.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
• Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level