Traffic Supervisor Req 18606

PABCO Building Products•West Jordan, UT

1d•$65,000

About The Position

Under the supervision of the Customer Service Manager, the Traffic Supervisor coordinates domestic and international transportation activities, supports dispatch and yard delivery operations, maintains accurate transportation and financial records, and provides customer service. The role helps ensure timely, safe, and cost-effective product deliveries and supports the company’s Core Values of Integrity, Safety, Respect, Customer Focus, Quality, Innovation, and Financial Success. Other related duties may be assigned.

Requirements

High school diploma or equivalent required.
At least two years of dispatching, logistics, transportation coordination, supply chain, or customer service experience required.
Proficiency in Microsoft Excel, Outlook, and Word.
Strong organizational, analytical, and problem-solving skills.
Excellent customer service and communication skills.
Strong attention to detail and accuracy.
Understanding of transportation regulations, logistics best practices, and international shipping requirements.
Working knowledge of SAP, transportation management software, carrier portals, and shipping systems.
Experience using SAP or comparable ERP systems for order management, shipment coordination, and reporting required.
Experience coordinating domestic shipments required.
Predictable and regular attendance; ability to work overtime as needed.

Nice To Haves

Associate degree in Business, Logistics, Supply Chain Management, Accounting, or a related field preferred.
Experience with international shipping, customs documentation, import/export processes, freight forwarding, and cross-border transportation strongly preferred.

Responsibilities

Schedule carriers and coordinate customer deliveries.
Plan, purchase, and route transportation services to maximize efficiency and control costs.
Coordinate domestic and international shipments, including customs documentation and import/export requirements.
Prepare and maintain shipping documents, including bills of lading, commercial invoices, packing lists, and freight records.
Work with freight carriers, freight forwarders, customs brokers, and customers to ensure timely deliveries.
Monitor shipment status, resolve transportation issues, and communicate delivery updates to customers and internal teams.
Audit freight invoices and assist in resolving billing discrepancies.
Maintain accurate dispatch, transportation, billing, and shipment records.
Enter and manage transportation and customer order information within SAP and other business systems.
Support logistics reporting and transportation performance tracking.
Identify opportunities to improve transportation efficiency, customer service, and operational processes.
Provide backup support for customer service and warehouse operations as needed.
Perform other duties assigned by the company or its designated representative.
Follow company and governmental safety rules and ensure hazardous conditions are reported and corrected.
Maintain predictable and regular attendance and work overtime as needed.