Traffic Operations Supervisor

City of Las Cruces•Las Cruces, NM

About The Position

The Traffic Operations Supervisor plans, coordinates, and manages Public Works operations and staff responsible for the construction, maintenance, installation, repair, and upgrade of traffic signals, street signage, and lighting. The role oversees traffic-control systems and related work to support infrastructure development, maintenance strategies, safe operations, and effective service delivery. This is a full-time, regular, exempt position graded RX17. Work takes place indoors and outdoors, with exposure to all weather conditions, heavy traffic, machinery, dust, chemical fumes, and noise. The position has moderate physical demands, including lifting and carrying up to 50 pounds, working at heights up to 40 feet, and working with electricity. The role involves competing demands, multiple tasks, deadlines, frequent work beyond normal business hours—including evenings and weekends—and responding to customer issues. The supervisor is on call for emergency management 24 hours a day, seven days a week. Regular attendance is essential. Drug testing applies in accordance with state and federal regulations and City policies.

Requirements

High school diploma or GED.
Five years of progressively responsible work experience in traffic signal installation, repair, and related functions, including street lighting, signals, roadway markings, and signage operations.
At least one year of lead or supervisory experience.
A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy.
Valid New Mexico Class D driver's license and an acceptable driving record under City of Las Cruces policies.
New Mexico Journeyman Electrician license EE98J.
IMSA certification in Work Zone Traffic Control.
IMSA certification as a Traffic Signal Technician II.
Knowledge of traffic operations, signal and street-lighting systems, traffic controls, relevant laws and regulations, tools and equipment, hazards and safety precautions, Intelligent Transportation Systems, wireless communications, records management, research and data analysis, customer service, problem resolution, occupational and environmental safety, business correspondence, computer applications, and City operations and policies.
Ability to interpret blueprints, sketches, diagrams, and plans; communicate effectively orally and in writing; plan and coordinate staff work; prioritize multiple tasks and meet deadlines; maintain accurate records; prepare and present reports; establish effective working relationships; operate relevant tools, equipment, and motor vehicles safely; and exercise sound independent judgment.
Skills in applying relevant rules and codes; managing assignments; responding to inquiries; performing electrical and electronics work safely around heavy traffic and electricity; working independently and collaboratively in changing environments; preparing reports and correspondence; researching and analyzing data; using computers and software; and applying interpersonal communication and conflict-resolution skills.

Nice To Haves

IMSA certification Level I in Roadway Lighting.

Responsibilities

Oversee projects and guide resource assignments to ensure timely resolution of issues involving installation, removal, repair, replacement, upgrades, programming, timing, and operation of street lights, traffic signals, school flashers, signage, and roadway markings.
Conduct field inspections to verify compliance with applicable laws, policies, and regulations, and review operations to recommend improvements to efficiency and processes.
Supervise staff by planning, prioritizing, and coordinating assignments; training, coaching, and instructing employees; monitoring performance; resolving workload and technical issues; and ensuring safe practices and vehicle maintenance.
Review work in progress, assign and prioritize tasks and projects, and evaluate functions, resources, processes, and procedures to identify issues and recommend improvements.
Interpret applicable rules and regulations and provide leadership and guidance in developing, implementing, and administering policies and procedures.
Work with staff, vendors, customers, and other stakeholders to guide projects and processes, resolve issues, ensure compliance, review and approve project plans, reports, and procedures, and meet deadlines and performance standards.
Collect and analyze data; prepare and present accurate special and recurring reports; monitor industry trends and regulations; and identify concerns for management review.
Manage and monitor assigned budgets and oversee procurement of supplies, services, equipment, and other items in accordance with established policies and processes.
Maintain and update records in various formats and automated systems, ensure data integrity and internal-control compliance, and evaluate programs and services to meet customer and staff needs.
Improve operations, reduce turnaround times, streamline processes, and cooperate with others to provide quality services.
Correspond with other agencies and boards and provide technical assistance on the design and placement of related systems and signage to promote consistent application of procedures and guidelines.
Respond to and resolve complaints, issues, inquiries, and problems within delegated authority and established policies and procedures.