Traffic Services Officer

City of Springfield • Springfield, MO

9h

About The Position

The Springfield Police Department is hiring a full-time civilian Traffic Services Officer to help keep the city safe, organized, and moving. This active, public-facing role involves working outdoors in the community, responding to issues, assisting the public and supporting officers. The position calls for professionalism, sound judgment, strong communication, and the ability to work independently.

The officer responds to parking and abandoned-vehicle calls; patrols public streets, parking lots, and special parking districts; enforces city parking regulations; and assists with traffic control at crash scenes, emergencies, and special events. The officer also serves as a visible resource for residents and visitors, answers questions, and connects the public with appropriate city resources.

Two shift schedules are available, with preference determined by seniority: Monday–Thursday, 6:00 a.m.–4:00 p.m., or Tuesday–Friday, 8:00 a.m.–6:00 p.m. Applicants must be available for either schedule; no exceptions or guarantees regarding shift assignment are made. Applications are accepted until 11/03/26. A valid driver's license is required. Pre-employment drug testing is required, and proof of U.S. citizenship or authorization to work in the United States is a condition of employment.

Requirements

• Have 30 hours of college credit in any discipline from an accredited college, or two years of employment experience dealing directly with the public.
• Possess a valid driver's license.
• Be available for either of the stated shift schedules; shift preference is determined by seniority.
• Provide proof of U.S. citizenship or authorization to work in the United States.
• Complete required pre-employment drug testing.
• Complete the City of Springfield online application in its entirety, including accurate and complete employment history; a resume alone is not accepted as the application.

Nice To Haves

• Experience in customer service or other public-facing work.
• Experience resolving conflict or difficult interactions professionally.
• Experience working independently with minimal supervision.
• Experience applying policies, regulations, or enforcement procedures.
• Computer experience, including data entry, email, and documentation.
• Experience using radio communication equipment.
• Familiarity with local streets, parking areas, and traffic flow.

Responsibilities

• Respond to calls related to parking violations and abandoned vehicles.
• Patrol public streets, parking lots, and special parking districts.
• Enforce city parking regulations professionally and consistently.
• Assist with traffic control at crash scenes, emergencies, and special events.
• Serve as a visible and helpful resource for residents and visitors.
• Answer public questions and connect people with appropriate city resources.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed