Traffic Office Coordinator

Polk County•Winter Haven, FL

4d•Onsite

About The Position

This position requires the physical, developmental, and mental ability to perform job tasks, work efforts, responsibilities, and duties. The job description outlines the range of duties to be performed, but it is not exhaustive. The role involves assisting the Traffic Control Supervisor with office management, dispatching, verifying work, maintaining spreadsheets, and tracking orders. It also includes coordinating vehicle repairs, potentially assisting with sign fabrication, investigating citizen inquiries, and performing general administrative tasks.

Requirements

Graduate of an accredited high school or possess an acceptable equivalent diploma.
Minimum of three (3) years clerical office experience.
Proficient in the use of currently utilized personal computer software.
Must be able to utilize all features of required software and personal computers utilized by the assigned work unit.
Must have a valid driver's license and be able to secure a valid Florida driver’s license at the time of employment.
Ability to walk, bend, stoop, sit, stand, crouch, or kneel.
Must be able to push, pull, lift, and/or carry materials of five (5) pounds or greater with the maximum weight being fifty (50) pounds.
Ability to see, talk, hear, sit, ambulate independently, perform tasks that require eye and hand coordination, make written notes, perform data entry keying efforts, and communicate effectively both orally and in writing.

Nice To Haves

Knowledge of modern office and record keeping methods, practices, and procedures.
Ability to work independently and adhere to prescribed routines.
Ability to maintain effective working relationships with employees and the general public.
Ability to assimilate effectively both verbal and written information.

Responsibilities

Assist Traffic Control Supervisor with office management practices.
Dispatch sign installation staff to routine and/or emergency situations and distribute work assignments in the absence of the Traffic Control Supervisor.
Verify accuracy of work submitted by sign technicians.
Update and maintain spreadsheets for sign maintenance.
Track sign fabrication orders for internal and external customers.
Assist with processing sign work orders and invoices.
Track employees' information, including leave time, evaluations, and workers' compensation information.
Maintain computer databases and spreadsheets, including employee training and certifications.
Schedule required employee CDL physicals.
Coordinate the repair and maintenance of county vehicles assigned to the Traffic Section.
Provide unskilled laboring tasks to support the fabrication of traffic control signs.
Investigate questions or complaints from citizens related to traffic sign installation and communicate with them via telephone, personal contact, and correspondence.
Confer with Traffic Control Supervisor and others to resolve problems.
Guide citizens according to established procedures, providing information as directed.
Provide citizens with prompt and courteous response to requests.
Perform and coordinate work and procedures.
Operate typewriter, personal computer, and/or remote computer terminals.
Establish and maintain office files.
Provide administrative assistance, including filing and record keeping, to other groups within the Traffic Section of Roads & Drainage.
Perform other related duties as required.