Traffic Coordinator

Four Hands•Austin, TX

1d•Onsite

About The Position

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. As a Traffic Coordinator at Four Hands, you'll play a vital role in keeping our operations running smoothly. Working closely with the Traffic Lead, you'll help ensure on-time shipments, optimize freight processes, and manage shipping documentation. If you’re a detail-oriented problem solver who thrives in a collaborative environment, this opportunity is for you.

Requirements

High school diploma or GED required
Experience working with shipping documents, including bills of lading, manifests, and carrier paperwork
Strong computer skills, including experience with warehouse management systems, Microsoft Excel, Outlook, and other business applications
Excellent attention to detail and organizational skills
Strong communication and customer service skills when interacting with drivers, carriers, and internal teams
Ability to prioritize tasks and work effectively in a fast-paced environment
Comfortable working in a warehouse setting and occasionally walking the floor to verify shipments and loads
Willingness to work overtime as needed
Steel-toed boots or shoes are required during work hours

Responsibilities

Support the Traffic Lead with day-to-day traffic operations, including service-level agreements, transit times, carrier scorecards, freight invoices, freight rate negotiations, and regular reporting
Create and manage shipping documentation, including bills of lading, shipping labels, and export paperwork (NAFTA Certificates)
Coordinate and schedule outbound shipments with carriers and customer logistics teams to ensure on-time delivery
Maintain truck schedules, shipment files, and respond to internal customer inquiries regarding shipment status
Collaborate with Sales, Logistics, and Operations to ensure transactional accuracy
Provide accurate shipment and export details to Customer Service
Report goals, operational procedures, and position responsibilities to shipping and traffic associates
Other duties as assigned, in accordance with training and qualifications
Uphold the Core Values and be a valuable member of the Four Hands Team
Be open and honest
Reach for excellence
Act with responsibility
Value the whole person
Enjoy the journey