Traffic Clerk

Lineage Logistics•Chicago, IL

About The Position

The Traffic Clerk compiles and maintains records of inbound and outbound shipments and plans and directs driver assignments. The role checks drivers in, assigns them doors, and checks them out once loads are complete. It serves as the first point of contact for delivery drivers and coordinates with warehouse and transportation teams to ensure shipping and receiving documents are completed accurately and on time. The position may receive, count, and log cash from carriers, verify and count products, notify carriers and key team members about pending, missed, or unscheduled arrivals, engage with drivers to reschedule appointments when needed, and enter data into the warehouse management system (WMS) scheduler. The schedule is Sunday through Wednesday, 5:00 a.m. to 3:30 p.m. The role may require flexible scheduling, including weekends if needed, and may involve working in cold or dry storage environments, wearing company-provided personal protective equipment and freezer gear, lifting at least 20 pounds (with the required amount potentially varying by facility), and working around varying noise levels that can sometimes be loud.

Requirements

Basic math skills may be required at some facilities.
Excellent verbal and written communication skills, including the ability to interact with internal and external customers; English may be required.
Proficient computer skills, including Microsoft Office Suite.
Ability to work in temperatures as low as -20°F/-25°C in cold storage sites or up to 100°F/37°C in dry storage sites, when required, while wearing company-provided personal protective equipment and freezer gear.
Ability to lift a minimum of 20 pounds/9 kilograms when required; the weight may vary by facility.
Ability to work a flexible work schedule and shift, including weekends if needed.
Comfort working with varying noise levels, which can sometimes be loud.

Responsibilities

Compile and maintain records of inbound and outbound shipments.
Plan and direct driver assignments, including checking drivers in, assigning doors, and checking them out when loads are complete.
Serve as the first point of contact for delivery drivers.
Receive, count, and log cash received by carriers when applicable.
Coordinate with warehouse and transportation teams to ensure shipping and receiving documents are completed accurately and on time.
Verify and count products to confirm data accuracy in the system.
Notify carriers and key team members about pending, no-show, and unscheduled arrivals.
Engage with drivers and reschedule appointments when necessary.
Enter data into the warehouse management system (WMS) scheduler.