Traffic Clerk

DPDHL • Forney, TX

3d • Onsite

About The Position

DHL Supply Chain is hiring a Traffic Clerk to schedule truck deliveries and pickups and support shipping and receiving operations. The role works with customer service, client representatives, trucking firm representatives, and drivers to coordinate drivers, equipment, and freight and to maintain high service levels. The Traffic Clerk ensures shipping and receiving documents and functions are completed accurately and on time, handles customers at the dispatch window, maintains records and dock-door controls, and supports safe, orderly facility operations.

The position is listed as first shift, with a schedule of Wednesday 5:00 a.m.–10:30 a.m. and Thursday through Saturday 5:00 a.m.–5:00 p.m. Pay is $20.25 per hour. Full-time employees may qualify for monthly performance and safety incentive bonuses. The posting also describes medical, dental, and vision coverage beginning on the 30th day, paid holidays and vacation through the PTO program, a 401(k) with company match, tuition reimbursement, and training and career advancement opportunities.

Requirements

• At least 1 year of experience.
• High school diploma or equivalent is preferred.
• 3–5 years of leadership experience or equivalent experience.
• Good people skills.
• Computer literacy.
• Ability to multitask.
• Good verbal and written communication skills.
• Ability to work overtime as needed.
• Excellent time-management skills.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Assist drivers with inbound and outbound bills of lading.
• Assist operations with daily email and communication with the load planning center and transportation service center.
• Schedule inbound and outbound freight to comply with warehouse operations and capacities.
• Meet or exceed service and efficiency standards for shipping and receiving.
• Ensure accuracy of shipping and receiving bills of lading and other documents.
• Handle customers and customer representatives at the dispatch window.
• Gather and maintain data and records related to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Keep the facility dock door control board accurate.
• Conduct operations in a manner that promotes safety and report unsafe conditions that cannot be self-corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company housekeeping standards.
• Conduct yourself in a polite, service-oriented manner toward customer representatives and fellow associates.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with generous company match.
• Tuition reimbursement program.
• Training and career advancement opportunities.
• Eligible full-time employees may qualify for monthly performance and safety incentive bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED