Traffic Assistant (Plastics Manufacturing)
About The Position
The Traffic Assistant plays an important support role within the Materials and Logistics team by helping ensure shipments are prepared accurately, transportation paperwork is completed on time, and internal departments receive the information needed to support customer shipments. This position requires strong attention to detail, clear communication, and the ability to manage shipping documentation in a fast-paced environment. The Traffic Assistant is responsible for supporting the timely and cost-effective transportation of products by preparing shipping documentation, coordinating parcel shipments, maintaining logs, assisting with intercompany transfer paperwork, and communicating with internal teams and customers as needed. This role also provides backup support to the Traffic Coordinator and assists with general office duties.
Requirements
- High school diploma or equivalent required.
- Basic computer and data entry skills required.
- Ability to communicate professionally with internal teams, customers, and carriers.
- Strong attention to detail and ability to maintain accurate records.
- Ability to prioritize tasks and manage competing deadlines.
- Dependable, organized, and able to work independently with direction.
- Ability to read and understand simple instructions, correspondence, memos, and shipping documentation.
- Ability to write clear, professional correspondence.
- Ability to effectively communicate information in one-on-one and small group settings.
- Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
- Ability to apply common sense understanding to carry out written and verbal instructions.
- Ability to resolve routine problems involving standardized situations.
- Professional demeanor with strong verbal and interpersonal communication skills.
- Ability to maintain confidentiality and represent the company professionally.
Nice To Haves
- Prior experience in shipping, logistics, traffic, transportation, customer service, or administrative support preferred.
- Experience preparing shipping documents, bills of lading, packing slips, or carrier paperwork preferred.
Responsibilities
- Prepare shipping documentation, including bills of lading, packing lists, and special shipping instructions.
- Process domestic and international parcel shipments through DHL, FedEx, UPS, and other carriers as needed.
- Maintain small parts logs, BOL logs, invoice logs, quote logs, and other shipping-related records.
- Complete intercompany transfer paperwork accurately and in a timely manner.
- Communicate upcoming shipment information to appropriate internal departments.
- Coordinate with customers as needed for customer-arranged or collect shipments.
- Provide backup support to the Traffic Coordinator, including dock appointment coordination and daily shipping remarks or database updates.
- Answer phones and assist with general office responsibilities.
- Support department workflow by completing administrative tasks accurately and on time.
- Perform other duties as assigned by the Traffic Coordinator or Management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
