Trading Partner Client Enablement Analyst
About The Position
The Trading Partner Client Enablement (TPCE) Analyst is responsible for delivering accurate, timely execution of provider enrollment and form mapping work that enables predictable, high-quality outcomes for Waystar’s trading partners. This role combines structured execution with independent problem solving and accountability for resolving standard enrollment workflows. Analysts are expected to operate within established processes while proactively identifying and resolving gaps in payer requirements, case data, and documentation. This role includes an expectation to leverage WaystarAI and approved AI tools to improve efficiency, accuracy, and speed of execution. Success is measured through consistent SLA performance, reduced rework and escalations, improved data quality, and reliable completion of enrollment work with minimal direction for standard scenarios.
Requirements
- 1–3+ years of experience in healthcare operations, revenue cycle, enrollment, credentialing, or a related field
- Strong attention to detail with the ability to maintain accuracy in high-volume work
- Ability to research, analyze, and resolve issues independently within defined processes
- Strong written and verbal communication skills
- Ability to manage multiple tasks and meet defined timelines
Nice To Haves
- Experience with provider enrollment processes or payer requirements
- Familiarity with EDI, credentialing workflows, or healthcare integrations
- Experience working in case management or workflow-driven environments
- Exposure to process improvement or operational optimization initiatives
- Experience leveraging AI, automation, or data tools to improve efficiency and accuracy
Responsibilities
- Execute provider enrollment and form mapping work, ensuring accuracy, timeliness, and adherence to defined workflows and standards
- Research and validate payer enrollment requirements to ensure all work is complete and actionable
- Complete and maintain enrollment documentation, including forms, templates, and supporting materials
- Ensure data completeness by reviewing case submissions, identifying missing or incorrect information, and driving resolution prior to progressing work
- Investigate and resolve enrollment-related issues using internal systems, documentation, and external research
- Engage with payers and intermediaries as needed to clarify requirements or resolve standard issues
- Identify patterns in errors, missing data, or inefficiencies and provide input to improve templates, workflows, and documentation
- Leverage WaystarAI and approved AI tools to reduce manual effort, improve research accuracy, and enhance execution quality
Benefits
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays
- Flexible time off for exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
