Trades Recruiter

WorkSmart Group•Greenville, SC

About The Position

The Trades Recruiter matches qualified applicants with open job orders to meet clients’ labor needs while supporting candidates’ career goals. The role includes counseling candidates, maintaining positive client and candidate relationships, and communicating accurately and promptly. Recruiters are expected to maintain 1,500+ hours billed per week and recruit according to WorkSmart’s standards of professionalism, urgency, consistency, and care. Performance expectations align with company KPIs and individual agreements reflecting strategic goals and local branch needs. The position requires excellent communication, attention to detail, and the ability to work in a fast-paced environment. The role sources candidates through the ATS and external job boards, contacts and screens candidates, and supports them through placement and reemployment. It also involves monitoring associate attendance, communicating with clients, responding to incidents and escalations, coordinating onboarding and compliance checks, and maintaining accurate candidate records and documentation.

Requirements

Trades recruiting experience.
Excellent interpersonal communication skills and strong teamwork capabilities.
Strong organizational skills in a fast-paced environment.
Proficiency with technology, including an ATS.
Ability to learn new procedures and software.
Flexibility and composure in high-pressure situations.
Eager attitude toward delivering exceptional customer service.

Responsibilities

Proactively source qualified candidates from the ATS and external job boards.
Contact potential candidates by phone, text, or email to initiate screening and meet outbound communication targets.
Screen and document candidates’ basic qualifications, interest, and availability.
Conduct timely and appropriate job counseling sessions.
Follow the WorkSmart Way from initial candidate engagement through placement and reemployment.
Track associate attendance for assigned clients, identify trends, and recruit proactively to maintain appropriate staffing levels.
Prepare and deliver accurate reports as required by client tier level.
Build client relationships through regular calls, emails, and scheduled in-person visits.
Act as the first point of contact for workers’ compensation incidents or client escalations, using the 1-3-1 method.
Anticipate challenges, recommend solutions, and support clients’ staffing and operational goals.
Ensure onboarding and required forms are completed and submitted.
Ensure drug screens and background checks comply with company and client policies, and follow escalation procedures.
Coordinate with the Front Office Onboarding Coordinator/Staffing Coordinator to support a smooth candidate experience.
Answer phones courteously and assist walk-in candidates and callers as needed.
Complete required prescreening before candidate placement, including background checks, drug screens, E-Verify, and POMQ.
Maintain accurate, up-to-date candidate records in internal systems, including candidate knowledge scores.
Maintain and audit document adherence daily.
Assist with general office tasks and additional staffing or recruiting initiatives.
Carry out responsibilities in alignment with company values, processes, and performance expectations.