Trades Recruiter

WorkSmart Group•Wade Hampton, SC

About The Position

The Trades Recruiter matches qualified applicants with open job orders to meet clients’ labor needs while supporting candidates’ career goals. The role includes counseling candidates, maintaining positive client and candidate relationships, and communicating accurately and promptly. Recruiters are expected to maintain 1,500+ hours billed per week and to recruit with professionalism, urgency, consistency, and care in accordance with WorkSmart’s values. Performance expectations are aligned with company KPIs, individual agreements, strategic goals, and local branch needs. This position requires excellent communication, attention to detail, and the ability to work in a fast-paced environment. WorkSmart Staffing is a woman-owned staffing and recruiting firm specializing in the Manufacturing and Logistics sectors. The company describes its service values as compassionate, responsive, innovative, honest, safe, and performance-driven, and emphasizes open, respectful communication and ongoing adaptation and innovation.

Requirements

Trades recruiting experience.
Proficiency with technology, including applicant tracking systems (ATS).
Strong organizational skills in a fast-paced environment.
Excellent interpersonal communication skills and strong teamwork capabilities.
Ability to remain flexible and composed under pressure.
Ability to learn new procedures and software.
An eager attitude toward delivering exceptional customer service.

Responsibilities

Proactively source qualified candidates from the applicant tracking system (ATS) and external job boards.
Contact potential candidates by phone, text, or email to initiate screening, and meet or exceed outbound communication targets.
Screen candidates and document their basic qualifications, interest, and availability.
Conduct timely and appropriate job counseling sessions and follow WorkSmart’s process from initial engagement through placement and reemployment.
Track associate attendance for assigned clients, identify trends, and recruit proactively to maintain appropriate staffing levels.
Prepare and deliver accurate reports as required by client tier level.
Engage clients through regular calls, emails, and scheduled in-person visits to build trust and maintain alignment.
Act as the first point of contact for workers’ compensation incidents and client escalations, following the 1-3-1 method: issue, options, and recommended solution.
Anticipate challenges, recommend preventive solutions, and support clients’ staffing and operational goals.
Ensure onboarding and required forms are completed and submitted.
Ensure drug screens and background checks comply with company and client policies, and follow escalation procedures.
Coordinate with the Front Office Onboarding Coordinator or Staffing Coordinator to provide a smooth candidate experience.
Complete all prescreening before placement, including background checks, drug screens, E-Verify, and POMQ.
Answer phones courteously and assist walk-in candidates and callers as needed.
Maintain accurate, current candidate records in internal systems, including candidate knowledge scores.
Assist with general office tasks and other staffing or recruiting initiatives as needed.
Audit document adherence daily and carry out responsibilities in line with company values, processes, and performance expectations.