Trade Support Sr Advisor I
About The Position
The Trade Support Sr Advisor I develops and implements process and system configuration solutions to facilitate new business and changes to existing business. The position works across Commercial Business Services (CBS), the Commercial front office (traders and schedulers), Commercial support groups, and Midstream Operations. It applies business intelligence and trade support expertise to generate actionable insights, streamline processes, and support strategic decision-making, organizational growth, and compliance objectives. The role translates business requirements into system solutions, serves as a technical cross-functional subject matter expert, supports trade-system testing and issue resolution, and leads projects and process improvements with a global focus. It also creates and maintains system data, collaborates with IT and business stakeholders, and develops and delivers system and process training.
Requirements
- Legally authorized to work in the United States.
- Bachelor’s degree or higher.
- At least 5 years of experience in Commercial, Finance, or Trade Support roles.
- Advanced or greater proficiency with data collection, analysis, and interpretation.
- Intermediate or greater proficiency with SAP.
- Willingness and ability to occasionally work non-standard hours based on business needs, including weekends and holidays.
Nice To Haves
- Experience with Allegro.
- Experience coordinating or mentoring others in a data-driven environment.
- Strong communication skills and ability to convey complex information clearly to diverse audiences.
- Demonstrated ability to manage complexity, ensure accountability, and optimize work processes.
- Proven track record of delivering actionable insights that drive business outcomes.
- Familiarity with compliance standards and operational risk management.
- Strategic mindset and ability to anticipate future trends and shape reporting strategies.
- Commitment to continuous improvement and staying current with industry best practices.
Responsibilities
- Apply a comprehensive understanding of systems, service offerings, and enterprise value.
- Use knowledge of Front Office, Mid Office, and Back Office processes to drive best-practice solutions.
- Share end-to-end “deal to dollars” knowledge across functional groups to promote transparency, collaboration, and process efficiency.
- Collaborate with stakeholders to optimize work processes and drive continuous improvement.
- Work with the Commercial Front Office and global business stakeholders to understand operational needs and future Deals-to-Dollars requirements.
- Design system solutions and configurations, using personal discretion and judgment, to support business operations.
- Translate business requirements into system solutions.
- Serve as a technical cross-functional subject matter expert.
- Drive best practices and continuous improvement with a global focus.
- Perform daily tasks using specialized knowledge, including DEW issue resolution.
- Create and maintain system-specific data.
- Lead cross-functional projects as a front-office representative and ensure timely completion of deliverables across multiple teams.
- Collaborate with IT to jointly design solutions to address issues.
- Support regression and critical-function testing in multiple trade systems for new functionality.
- Develop and deliver system and process training.
- Develop capabilities through ongoing learning, training, and professional development.
Benefits
- Annual Variable Cash Incentive Program (VCIP) bonus.
- 8% 401(k) company match.
- Cash Balance Account pension.
- Medical, dental, and vision benefits.
- Annual company contribution to a Health Savings Account for employees on an HDHP.
- Total well-being programs and incentives, including an Employee Assistance Plan, well-being reimbursement, and backup family care services.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
