Trade Specialist

GHY InternationalColumbia, SC
Hybrid

About The Position

Join a Best-Managed Employer as a Trade Specialist At GHY, we don’t just move goods across borders — we move possibilities forward. As a “Best-Managed” Employer, we’re proud to be a family-led organization where people genuinely care about their work, their clients, and one another. For over a century, we’ve been helping importers and exporters trade confidently in global markets. With offices across Canada and the United States — including Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, and South Carolina — GHY continues to grow through integrity, innovation, and care.

Requirements

  • Demonstrate a strong track record of success in their current position
  • Ability to represent GHY and be the voice of the company while interacting with clients and colleagues in a professional, collaborative manner
  • Exceptional client service skills
  • Strong, friendly, upbeat verbal and written communication skills
  • Attention to detail and logic with the ability to make objective business decisions and prioritize work in a fast-paced environment
  • Excellent analytical and problem-solving skills
  • Ability to make moment of truth decisions to limit liability to GHY and our clients
  • Experience successfully navigating different client nuances and SOP’s
  • Self-motivated and can work independently
  • Can proactively recognize problems and work to resolve them
  • Advanced knowledge of US Customs rules and regulations
  • Advanced knowledge of Invoice (entry) requirements
  • Advanced knowledge of PGA requirements and data elements required for entry
  • Advanced knowledge of tariff classification, GRI’s, GN’s and explanatory notes
  • Experience with customs brokerage software
  • Proficient in Outlook, Word, and Excel
  • Tolerance to adversity and the capability to handle stress in a positive manner
  • Ability to productively work within tight deadlines
  • 3+ years of related experience
  • Certified Customs Specialist (CCS) Designation
  • Licensed Customs Broker preferred
  • Must be able to travel to Pembina, ND or Columbia, SC office regularly

Nice To Haves

  • Licensed Customs Broker preferred

Responsibilities

  • Day-to-day Client Care, including problem resolution
  • Assisting, teaching, coaching and mentoring team members as needed in support of the day-to day transactional processing and client needs
  • Keeping up to date on current CBP regulations and PGA programs, researching as necessary to assist clients and associates
  • Engage in carrier, vendor, Customs and client communication via telephone and email
  • Audit entries for quality control
  • Creation and maintenance of internal client work instructions
  • Assist as needed in executing accurate customs entries in brokerage systems for all modes of transportation, ensuring timely processing and submission to Customs
  • Client database maintenance, including FTA correlations and updating annual certificates
  • Other duties, as required

Benefits

  • Comprehensive, subsidized health, dental, vision, short- and long-term disability, and life & AD&D coverage.
  • Internal university
  • Leadership development program
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