Trade Relations Manager
About The Position
The Trade Relations Manager ensures that Trade Relations strategies are implemented and executed competitively and support rebate-related objectives for MedImpact and its clients. The role manages vendor and project activities, supports rebate-related product development and sales, manages contractual relationships with rebate vendors, and addresses risk associated with rebate services. It also develops and maintains Trade Relations policies and procedures and identifies and implements process improvements. This is an internal- and external-client-facing role that works with clients, vendors, Sales, Account Management, and Trade Relations colleagues. The position requires strong customer service and communication skills, the ability to manage complex cross-functional work, and the flexibility to work beyond traditional business hours as needed. It is based on-site at the San Diego headquarters or another company location, with remote work possible with management approval based on business requirements. Domestic travel may be required up to 10% of the time.
Requirements
- Bachelor of Science or Bachelor of Arts degree and at least 9 years of experience, or an equivalent combination of education and experience, with 6 years of subject-matter expertise in the respective areas.
- Expert knowledge of Microsoft Office Suite, including Word, Access, and Excel.
- Solid working knowledge of the PBM industry, healthcare, and government programs.
- Proven leadership skills and excellent verbal and written communication skills.
- Analytical and financial reasoning skills.
- Experience in operational application of database applications, accounting, finance, or data analysis.
- Attention to detail and experience leading quality improvement initiatives.
- Ability to represent MedImpact at the enterprise level and make sound business decisions.
- Strong organizational skills and ability to prioritize competing tasks and complete critical deliverables aligned with department goals.
- Advanced interpersonal skills and ability to execute complex cross-functional projects and initiatives.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
- Ability to apply fractions, percentages, ratios, and proportions to practical situations.
- Ability to present information effectively and respond to questions from managers, clients, customers, and the public.
- Ability to read, analyze, and interpret complex documents.
- Ability to work the hours needed to complete responsibilities and meet deadlines, including nights, weekends, or holidays as required.
- Ability to travel domestically up to 10% of the time.
- Ability to meet the physical demands of the position, including occasionally lifting or moving up to 25 pounds and maintaining the specified near visual acuity, color vision, and depth perception.
Responsibilities
- Oversee and manage MedImpact’s Trade Relations Strategy, including contracting, market strategy, and monitoring rebate vendor performance for accuracy and timeliness of rebate billing.
- Help ensure the company meets rebate guarantees to attract and retain clients.
- Lead rebate-related projects and process improvement initiatives.
- Manage implementation of rebate-related new product development opportunities.
- Develop vendor relationships to implement programs that improve rebate yield.
- Oversee vendor performance, document service failures, escalate issues to Trade leadership as needed, and track concerns through resolution.
- Work with Sales and Account Management to implement rebate services for existing and prospective clients and execute MedImpact’s rebate value proposition.
- Manage rebate risk by evaluating and updating RFP responses and rebate-related contract language.
- Lead rebate-related support for new sales and renewals, including RFP responses and BAFO sales strategy.
- Ensure department and vendor metrics are tracked and monitored.
- Collaborate with Trade Relations colleagues to deliver client value, generate revenue, and reduce risk.
- Provide customer service to internal and external clients, respond to requests, solicit feedback, and meet client commitments.
Benefits
- Medical, dental, and vision coverage
- Wellness programs
- Paid time off
- Company-paid holidays
- Incentive compensation
- 401(k) with company match
- Life and disability insurance
- Tuition reimbursement
- Employee referral bonus
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
