Trade Relations Manager
About The Position
The Trade Relations Manager ensures that MedImpact’s Trade Relations strategies are implemented and executed competitively to achieve rebate-related objectives for the company and its clients. The role manages vendors and projects, supports rebate-related product development and sales, oversees contractual vendor relationships, manages risk related to rebate services, and supports the training and mentoring of Trade Relations staff. The position works directly with clients and vendors in support of MedImpact’s Client and Sales teams, and develops and maintains Trade Relations policies and procedures while identifying and implementing process improvements. This is an internal- and external-client-facing role requiring strong customer service and communication skills. It is based on-site at MedImpact’s San Diego headquarters or another company location; remote work may be approved by management based on business needs. The position requires domestic travel of up to 10%. Typical core business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.; however, the incumbent must work the hours needed to meet responsibilities and deadlines and be flexible to work beyond traditional hours, including nights, weekends, or holidays when required.
Requirements
- BS/BA and 9 or more years of experience, or an equivalent combination of education and experience, including 6 years of subject-matter expertise in the relevant areas.
- Expert knowledge of Microsoft Office Suite, including Word, Access, and Excel.
- Solid working knowledge of the PBM industry, healthcare, and government programs.
- Proven leadership and excellent verbal and written communication skills.
- Analytical and financial reasoning skills.
- Experience in operational application of database applications, accounting, finance, or data analysis.
- Attention to detail and experience leading quality-improvement initiatives.
- Ability to represent MedImpact at the enterprise level and make sound business decisions.
- Strong organizational skills and ability to prioritize competing tasks and complete critical deliverables aligned with department goals and enterprise success.
- Advanced interpersonal skills and ability to execute complex cross-functional projects and initiatives.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret written, oral, diagrammatic, or scheduled instructions.
- Ability to apply fractions, percentages, ratios, and proportions to practical situations.
- Ability to present information effectively and respond to questions from managers, clients, customers, and the public.
- Ability to read, analyze, and interpret complex documents.
- Ability to sit, talk or hear, stand, walk, handle or feel objects, and reach with hands and arms; occasionally lift or move up to 25 pounds; and maintain close vision, color vision, and depth perception for detailed tasks.
- Ability to work on-site or from an approved remote location, support internal clients, coordinate regularly with employees, colleagues, clients, and vendors, and facilitate stakeholder collaboration.
- Ability to travel domestically up to 10% of the time.
- Flexibility to work beyond typical business hours, including nights, weekends, or holidays, when required.
Responsibilities
- Oversee and manage MedImpact’s Trade Relations Strategy, including contracting, market strategy, and monitoring rebate vendor performance for accuracy and timeliness of billing activities.
- Help ensure the company meets rebate guarantees to attract and retain clients.
- Lead rebate-related projects and process-improvement initiatives.
- Manage implementation of rebate-related new product development opportunities.
- Establish vendor relationships and implement programs to improve rebate yield.
- Oversee vendor performance, document service failures, escalate concerns to Trade leadership as needed, and track performance issues through resolution.
- Work with Sales and Account Management teams to implement rebate services for existing and prospective clients and execute MedImpact’s rebate value proposition.
- Manage rebate risk by evaluating and updating RFP responses and rebate-related contract language.
- Lead rebate-related support for new sales and renewals, including RFP responses and BAFO sales strategy.
- Ensure department and vendor metrics are tracked and monitored.
- Collaborate with Trade Relations colleagues to deliver client value, generate revenue, and reduce risk.
- Provide client service, respond promptly to requests, solicit feedback, manage difficult client situations, and meet commitments.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Wellness programs
- Paid time off
- Company-paid holidays
- Incentive compensation
- 401(k) with company match
- Life insurance
- Disability insurance
- Tuition reimbursement
- Employee referral bonus
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What This Job Offers
Job Type
Full-time
Career Level
Manager
