Trade Relations Lead, US Oncology
About The Position
Takeda is hiring a Trade Relations Lead, US Oncology (Senior Manager) for its Cambridge, Massachusetts office. The role implements trade operational initiatives and develops account relationships in partnership with Field Account Directors, Strategic Account Managers, Patient Services Program Leads, and external Trade partners. Work includes wholesaler and specialty distribution agreements, data agreements, downstream channel behavior, national account trends, business case modeling, relationship building, and assessments of how Trade partners affect Takeda sales, business plans, and patient access to Takeda products. The position is responsible for system operations related to customer service processes, finished goods and channel inventory management, returns, DSCSA compliance, order processing, and monitoring controls for Trade and distribution interfaces. The role also leads Trade and Distribution performance measurement, manages vendor relationships and Trade processes, supports related data and IT projects, and develops documentation, compliance efforts, operational tools, and presentations.
Requirements
- Bachelor’s degree and at least 6 years of pharmaceutical trade operations experience, or equivalent; alternatively, an advanced degree in an operational field such as operations management, law, finance, or business and at least 4 years of pharmaceutical trade operations experience, or equivalent.
- At least 2 years of pharmaceutical operations, distribution, or managed markets experience.
- Previous experience in Pharmaceutical Trade Relations.
- Previous experience interfacing with pharmaceutical-related customers.
- Strong project management and account management skills, with demonstrated business impact.
- Prior experience leading strategic initiatives, project management, and/or negotiations.
- Strong Microsoft Office skills, including Word, Excel, and PowerPoint, and strong analytical capabilities.
- Understanding of SAP and data warehouse systems.
- Understanding of DSCSA and manufacturer compliance requirements.
- Ability to develop business forecasts and plans.
- Ability to manage and complete diverse projects related to Trade customers and Takeda business initiatives.
- Ability to communicate ideas and data verbally and in writing in a persuasive, organized, and appropriate manner, including running meetings and conducting presentations.
- Ability to analyze monthly financial and inventory results and use the information to drive business-impacting projects.
- Flexibility, prioritization, and ability to meet deadlines in a changing environment.
- Ability to build trust with high-level management and use relationships to support financial plans and analytical projects.
- Ability to work effectively in and foster a team environment.
- Ownership, initiative, and out-of-the-box thinking.
- Ability to travel 10–15%; periodic overnight travel may be required.
Responsibilities
- Lead and manage the development of Trade and Distribution KPIs, customer scorecards, and dashboards.
- Manage purchase orders and finished-goods and channel inventory to achieve target levels.
- Lead and implement revisions to, and own, the USOBU Returns Policy to reduce financial exposure from product returns.
- Manage USOBU Replacement Product Programs for current and launch products.
- Collaborate with internal teams to improve and monitor Trade interfaces and resolve issues involving EDI, eCommerce, returns, customer master, distribution feeds, and the Track and Trace vendor.
- Own relationships with Trade vendors, including specialty distributors and wholesalers, and establish relationships with vendors such as Value Centric and data aggregators.
- Ensure the integrity and compliance of Trade-related data activities and the operational effectiveness of Trade.
- Own the review, reconciliation, and approval processes for Trade-related invoices.
- Collaborate cross-functionally on Trade and Distribution data and IT projects and initiatives.
- Provide expert knowledge and support for systems used by Trade and Distribution, including eCommerce, order management, returns, distribution, customer master, and DSCSA compliance.
- Develop the Trade Department’s documentation and compliance efforts.
- Develop operational tools and business presentations for Trade-related projects associated with Takeda initiatives, drug launches, marketplace changes, and targeted channel marketing activities.
- Perform additional duties and responsibilities as assigned by the manager in support of organizational objectives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
