Trade Relations Lead, US Oncology

Takeda • Boston, MA

6d • Hybrid

About The Position

Takeda is hiring a Trade Relations Lead, US Oncology (Senior Manager) for a hybrid position based in the Boston/Cambridge, Massachusetts area. The role implements trade operational initiatives and develops account relationships in partnership with Field Account Directors, Strategic Account Managers, Patient Services Program Leads, and external trade partners. Its focus includes wholesaler service agreements, specialty distribution agreements, data agreements, downstream channel behavior, national account trends, business case modeling, relationship building, and assessing how trade partners affect Takeda sales, business plans, and patient access.

The position is responsible for system operations related to customer service processes, finished-goods and channel inventory management, returns, DSCSA compliance, order processing, and monitoring controls for trade and distribution interfaces. The Trade Relations Lead also supports trade and distribution data and IT initiatives, documentation and compliance efforts, and operational tools and presentations for business initiatives such as product launches, marketplace changes, and targeted channel marketing activities. Travel is 10–15%, and periodic overnight travel may be required.

Requirements

• Bachelor’s degree and 6+ years of pharmaceutical trade operations experience, or equivalent; alternatively, an advanced degree in an operational field such as operations management, legal, finance, or business and 4+ years of pharmaceutical trade operations experience, or equivalent.
• Strong project management and account management skills with demonstrated business impact in prior roles.
• Previous experience leading strategic initiatives, managing projects, and/or negotiating.
• Strong Microsoft Office Suite skills, including Word, Excel, and PowerPoint, and strong analytical capabilities.
• At least 2 years of pharmaceutical operations, distribution, or managed markets experience.
• Previous experience in pharmaceutical Trade Relations.
• Previous experience interfacing with pharmaceutical-related customers.
• Understanding of SAP and data warehouse systems.
• Understanding of DSCSA and manufacturer compliance requirements.
• Ability to develop business forecasts and plans.
• Ability to manage and complete diverse projects related to trade customers and Takeda business initiatives.
• Ability to communicate ideas and data verbally and in writing in a persuasive, organized, and appropriate manner, including running meetings and conducting presentations.
• Ability to analyze monthly financial and inventory results and use the findings to drive business-impacting projects.
• Flexibility to set priorities and meet deadlines in a changing environment.
• Ability to earn the trust of high-level management and leverage relationships to develop financial plans and analytical projects.
• Ability to work effectively in and foster a team environment.
• Ownership mindset, desire to shape the organization, and ability to think outside the box.

Responsibilities

• Lead and manage development of Trade & Distribution KPIs, customer scorecards, and dashboards.
• Manage purchase orders and finished-goods and channel inventory to achieve target levels.
• Lead and implement revisions to, and own, the USOBU Returns Policy to reduce financial exposure from product returns.
• Manage USOBU Replacement Product Programs for current and launch products.
• Collaborate with internal teams to improve and monitor trade interfaces and resolve issues involving EDI, eCommerce, returns, customer master data, distribution feeds, and Track and Trace vendors.
• Own relationships with specialty distributors, wholesalers, and other vendors such as Value Centric and data aggregators.
• Ensure the integrity and compliance of trade-related data activities and the operational effectiveness of Trade.
• Own review, reconciliation, and approval processes for trade-related invoices.
• Collaborate cross-functionally on Trade & Distribution data and IT projects and initiatives.
• Provide expert knowledge and support for Trade & Distribution systems, including eCommerce, order management, returns, distribution, customer master, and DSCSA compliance systems.
• Develop the Trade Department’s documentation and compliance efforts.
• Develop operational tools and business presentations to support trade-related projects and Takeda initiatives, including new drug launches, marketplace changes, and targeted channel marketing activities.
• Perform additional duties and responsibilities assigned by the manager in support of organizational objectives.
• Travel 10–15%; periodic overnight travel may be required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior