TPS Sales Enablement Content Specialist

BMO • Brookfield, WI

3d

About The Position

Acts as a subject matter expert on specific marketing and sales force programs and applications. Analyzes business opportunities to recommend new strategies, programs, and tactics. Designs and executes programs to improve the effectiveness of the sales force, including the development, enhancement, and maintenance of a suite of sales force applications/programs. Provides support to employees to facilitate the achievement of business results. Provides advice and guidance to assigned business/group on implementation of solutions. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Conducts independent analysis and assessment to resolve strategic issues. Helps determine business priorities and best sequence for execution of business/group strategy. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Monitors and tracks performance, and addresses any issues. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. Provides input into the planning and implementation of operational programs. Leads/participates in the design, implementation and management of core business/group processes. Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences. Breaks down strategic problems and analyzes data and information to provide insights and recommendations. Monitors and tracks performance and addresses any issues. Gathers and formats data into regular and ad-hoc reports, and dashboards. Develops and manages a business/group program. Prepares or leads execution of communications and change management plans to implement new processes, products, and sales campaigns into the sales force. Acts as a single point of contact during implementation to prioritize and manage workflows. Reviews the program for effectiveness, considers industry trends, and recommends enhancements; implements changes. Develops sales force and marketing programs tools and delivers training programs. Coaches employees to drive the most business value from sales force and marketing programs. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently on a range of complex tasks, which may be unique situations. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Requirements

• Typically between 4 - 6 years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience.
• Program management skills - In-depth.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Responsibilities

• Acts as a subject matter expert on specific marketing and sales force programs and applications.
• Analyzes business opportunities to recommend new strategies, programs, and tactics.
• Designs and executes programs to improve the effectiveness of the sales force, including the development, enhancement, and maintenance of a suite of sales force applications/programs.
• Provides support to employees to facilitate the achievement of business results.
• Provides advice and guidance to assigned business/group on implementation of solutions.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Conducts independent analysis and assessment to resolve strategic issues.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Monitors and tracks performance, and addresses any issues.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Provides input into the planning and implementation of operational programs.
• Leads/participates in the design, implementation and management of core business/group processes.
• Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
• Gathers and formats data into regular and ad-hoc reports, and dashboards.
• Develops and manages a business/group program.
• Prepares or leads execution of communications and change management plans to implement new processes, products, and sales campaigns into the sales force.
• Acts as a single point of contact during implementation to prioritize and manage workflows.
• Reviews the program for effectiveness, considers industry trends, and recommends enhancements; implements changes.
• Develops sales force and marketing programs tools and delivers training programs.
• Coaches employees to drive the most business value from sales force and marketing programs.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently on a range of complex tasks, which may include unique situations.
• Broader work or accountabilities may be assigned as needed.
• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Benefits

• health insurance
• tuition reimbursement
• accident and life insurance
• retirement savings plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree