Toy Store Associate - Seasonal

Mattel•El Segundo, CA

6d•$19 - $19•Onsite

About The Position

This role is for a Seasonal Toy Store Associate at the Mattel Toy Store. The primary responsibilities include providing excellent customer service, driving store sales, operating the Point of Sale (POS) system, processing payments, managing customer information, maintaining a clean workstation, promoting specials and deals, and reporting sales metrics. The associate will be the 'FACE of Mattel' to customers, ensuring a friendly and welcoming environment, making product recommendations, and meeting daily service and sales goals.

Requirements

Must be able to work at least 3 days per week, including Saturday. Saturday shifts are mandatory.
Must have availability from September - December.
No time-off requests during Black Friday weekend.
Highly self-motivated team players with a positive attitude and a great work ethic.
Excellence with customer relations and excellent communication skills.
Highly organized and pays attention to small details.
Impeccable time management.
Dependable and responsible with an excellent attendance record.
Ability to manage multiple responsibilities simultaneously and be flexible to changes in priorities and schedules.
Ability to work collaboratively in a fast-paced and sometimes stressful environment.

Responsibilities

Operate the Point of Sale (POS) device and process payments for all guests.
Enter new customers and update existing customers in the POS system accurately and with the correct membership type.
Maintain an orderly and clean workstation.
Actively engage with customers to promote weekly specials, add-on items, and other values and deals.
Close POS, document sales transactions, track sales metrics, and provide reports to management on sales performance and customer feedback at the end of each shift.
Greet every customer and provide a friendly and welcoming environment.
Actively engage with customers to determine their needs and make appropriate product recommendations using comprehensive product knowledge information.
Promote products, explain features and benefits, and recommend additional products to maximize sales.
Meet daily service and sales goals.