Tow Truck Driver

RBGlobal • South Hill, WA

8d

About The Position

Tow truck drivers provide towing services for RB Global, handling inbound and outbound towing of light-duty vehicles—including motorcycles, travel trailers, and other vehicles that can be secured to a standard ball hitch—for a diverse customer base. Drivers pick up and deliver vehicles assigned through the RB Global Dispatch Team by their due dates. They provide status updates to customers and dispatchers and complete required communications, paperwork, condition reporting, imaging, and title verification as needed.

The role involves safely operating company tow trucks, inspecting trucks and towed vehicles, documenting pickup and delivery events in the IAA Tow App, coordinating with dispatch, and providing customer service. Drivers must be willing to work 12–14-hour shifts, including weekends and holidays, and work outdoors year-round.

Requirements

• At least 1 year of towing or transport experience.
• Attentive driving and care while operating a vehicle.
• Route-planning and efficiency skills.
• Ability to handle hazards and obstructions.
• Customer service skills.
• General mechanical knowledge of trucks and automobiles.
• Attention to detail.
• Excellent written and oral communication skills.
• Valid Class D driver's license and clean driving record.
• Willingness to work 12–14-hour shifts, including weekends and holidays, and work outdoors year-round.
• Dispatch experience.

Responsibilities

• Safely operate company tow trucks and tow light-duty vehicles without damaging the vehicles in tow.
• Conduct pre- and post-trip inspections of towed vehicles to check for damage.
• Safely tow customer vehicles.
• Conduct pre- and post-trip inspections of tow trucks to ensure they are in good working order and comply with safety requirements.
• Collaborate with the IAA Dispatch Team and contribute positively to the team.
• Provide excellent customer service.
• Record pickup and delivery events and capture required information and images in the IAA Tow App.
• Verify title information when title pickup is required and communicate discrepancies to the IAA Dispatch Team.
• Complete assigned towing jobs on or before their due dates.
• Perform other duties as assigned based on business needs.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• 401(k) plan with a 100% company match on the first 4% contributed
• 15 days of paid time off each year

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed