Tow Truck Driver

RBGlobal•Puyallup, WA

About The Position

Tow truck drivers provide towing services for RB Global, handling inbound and outbound transportation of light-duty vehicles for a diverse customer base. Vehicles include motorcycles, travel trailers, and other vehicles that can be secured to a standard ball hitch. Drivers pick up and deliver vehicles according to due dates for work assigned by the RB Global Dispatch Team. They provide status updates to customers and dispatchers and complete required communications, paperwork, condition reports, imaging, and title verification as needed.

Requirements

  • At least 1 year of towing or transport experience.
  • Attentiveness and careful driving.
  • Route-planning and efficiency skills.
  • Ability to deal with hazards and obstructions.
  • Customer service skills.
  • General mechanical knowledge of trucks and automobiles.
  • Attention to detail.
  • Excellent written and oral communication skills.
  • Valid Class D driver's license and a clean driving record.
  • Willingness to work 12–14-hour shifts, including weekends and holidays.
  • Dispatch experience.
  • Ability to work outdoors year-round.

Responsibilities

  • Safely operate company tow trucks and tow light-duty vehicles without causing damage to the vehicles in tow.
  • Perform pre- and post-trip inspections of towed vehicles to ensure they are not damaged.
  • Perform pre- and post-trip inspections of tow trucks to ensure they are in good working order and comply with safety requirements.
  • Collaborate with the IAA Dispatch Team and contribute positively to the team.
  • Provide excellent customer service.
  • Record pickup and delivery events and capture all required information, including images, in the IAA Tow App.
  • Verify title information when title pickup is required and communicate discrepancies to the IAA Dispatch Team.
  • Complete all assigned tow jobs on or before their due dates.
  • Perform other duties as assigned according to business needs.
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