Tournament Traveler – Lane Technician Associate

United States Bowling Congress

3d • Onsite

About The Position

USBC is looking for dedicated, service-minded individuals to join our tournament team as a Lane Technician Associate. Lane Technician team members are responsible for maintaining the integrity and consistency of the competition environment by preparing and conditioning lanes using advanced lane maintenance equipment. Their expertise and attention to detail are central to the success of USBC Championship events.

Requirements

• Knowledge of Kegel Lane machines and products.
• Must be neat and well-groomed always as will have frequent contact with guests, clients, and supporting staff.
• Superior customer service proficiencies- service-minded and engaged.
• Effective communication skills-ability to speak clearly and confidently.
• Computer and communication systems literate – PC, phone, and two-way radios.
• Focused–the ability to complete tasks accurately in a distraction-filled environment.
• Robust interpersonal skills–team player.
• Adaptable and flexible approach to changing operational needs.
• Ability to exercise discretion and maintain confidentiality when handling sensitive participant, financial, personnel, scoring, and operational information.
• High School Diploma or continuing education.
• Ability to pass USBC Registered Volunteer Program background screening and adhere to the Code of Conduct of the USBC Registered Volunteer Program.

Responsibilities

• Maintain the competition area – sweeping, dusting, or mopping of approaches, settees, hoods, or gutters.
• Equipment upkeep – lane machine (cleaning, filling, and charging) and water cooler (filling & cup supply).
• Customer Service calls – address issues, cleanups, and retrieving items off the lanes.
• Regularly participate in scheduled meetings and huddles, keeping tournament leadership informed of department activities or service challenges.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED