Tournament Traveler - Bowler Services Associate

United States Bowling Congress

5d • Onsite

About The Position

USBC is looking for dedicated, service-minded individuals to join our tournament team as a Bowler Services Associate. Bowler Services team members are responsible for celebrating bowler achievements, distributing awards, and supporting incentive programs that enhance the tournament experience. Bowler Services Associates play a key role in creating a positive and memorable environment, contributing directly to the success of USBC Championship events.

Requirements

• Superior customer service proficiencies-service-minded and engaged.
• Effective communication skills-ability to speak clearly and confidently.
• Robust interpersonal skills–team player.
• Strong attention to detail skills.
• Focused–the ability to complete tasks accurately in a distraction-filled environment.
• Computer and communication systems literate - PC, multi-line phone systems, two-way radios, and Microsoft Office
• Ability to exercise discretion and maintain confidentiality when handling sensitive participant, financial, personnel, scoring, and operational information.
• High School Diploma or continuing education.
• Familiarity with bowling and tournament bowling terminology.
• Experience working in a fast-paced service environment.
• Must be neat and well-groomed always as will have frequent contact with guests, clients, and supporting staff.
• Adaptable and flexible approach to changing operational needs.
• Must pass USBC’s Registered Volunteer Program (RVP) background screening and adhere to the Code of Conduct of the USBC Registered Volunteer Program (RVP).

Responsibilities

• Provide information resources and research including participation records, membership, local services, and other general information.
• Distribute onsite awards.
• Prepare, post, and distribute daily announcements and associated awards.
• Regularly participate in scheduled meetings and huddles.
• Keep tournament leaders apprised of department activities.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED