Total Rewards Analyst II

Cleveland Clinic

3d•Remote

About The Position

The Total Rewards Analyst II develops, implements, and administers Total Rewards programs across areas including retirement, employee benefits, leave administration, service relations, and compensation. The role supports enterprise-wide Absence Management operations, including timecard corrections, audits, and issue resolution that affect caregiver pay and time-off administration. It helps ensure sensitive transactions are processed accurately and on time, policies are followed, and service levels are maintained for caregivers and leaders. The position is remote for caregivers residing in Northeast Ohio, with a schedule of 8:00 a.m. to 5:00 p.m. It leads and manages enterprise-wide PTO and leave-related programs, evaluates program effectiveness, supports compliant and equitable administration, and collaborates with Human Resources and third-party administrators. The role may also involve travel throughout the hospital system and, for some roles, to other locations.

Requirements

Bachelor's degree in Business Administration, Human Resources, or a related field and three years of professional, functionally relevant experience in a Human Resources environment, including two years of Total Rewards experience; alternatively, six years of professional experience in Human Resources/Total Rewards may substitute for the bachelor's degree requirement.
Must reside in Northeast Ohio.
Ability to work in a stationary position for extended periods.
Ability to travel throughout the hospital system; some roles may require travel to other locations, including internationally.
Ability to operate a computer, audiovisual equipment, and other office equipment.
Ability to communicate and exchange accurate information, including delivering applicable training in person and virtually.
Ability to move up to 25 lbs. in some locations.
Follow standard precautions and use personal protective equipment as required.

Nice To Haves

Certified Compensation Professional (CCP), Certified Benefit Professional (CBP), or Senior Professional in Human Resources (SPHR) certification.
Master’s degree.
Proven experience managing complex Total Rewards programs, especially PTO and leave administration.
Strong understanding of HR compliance and regulatory frameworks.
Confident meeting facilitation and communication skills, including cross-functional collaboration.
Highly organized with experience in record-keeping and audits.

Responsibilities

Administer assigned Total Rewards programs and review proposed changes and enhancements for alignment with internal policies, market competitiveness, and applicable laws and regulations.
Lead and manage enterprise-wide paid time off (PTO) and leave-related Total Rewards programs as the subject matter expert and primary point of contact.
Evaluate program effectiveness and recommend strategic changes and improvements to benefit offerings, processes, and program administration.
Develop and coordinate employee communications about program changes, enhancements, and updates.
Serve as a liaison among Total Rewards, Human Resources, and third-party administrators to resolve issues, coordinate program activities, and improve processes.
Determine employee eligibility for assigned Total Rewards programs and maintain accurate eligibility records.
Conduct audits of Total Rewards programs and their administration to ensure compliance with internal policies and applicable laws and guidelines.
Facilitate and lead meetings, including preparing agendas and documenting minutes.
Ensure consistent and equitable program administration, internal equity, and regulatory compliance.
Represent Total Rewards in cross-functional initiatives and governance committees.
Support return-to-office initiatives and promote an in-state Ohio presence.
Perform other duties as assigned.