TMS Technician (Medical Technician/Patient Advocate)

ARC Health Partners • Spokane, WA

3d • $21 - $22 • Onsite

About The Position

NeuroStim TMS Centers is Washington's leading provider of Transcranial Magnetic Stimulation (TMS) Therapy, a non-invasive treatment supporting individuals living with depression, anxiety, PTSD, and OCD. We are looking for a naturally approachable, curious, dependable, and passionate individual to join our mission-driven team. While previous healthcare experience is not required, strong people skills developed in environments like healthcare, hospitality, retail, customer service, wellness, or education are valued. We provide specialized training to become a TMS Technician. As part of a collaborative environment that values compassion, accountability, curiosity, service, and growth, you will build meaningful relationships with patients and deliver TMS therapy.

Requirements

• Minimum of 2 years’ experience working directly with customers, clients, guests, students, or patients.
• Genuine interest in healthcare, mental health, and helping others.
• Curious and eager to learn new skills, technology (i.e. computers, medical/mechanical devices, etc.), and clinical processes.
• Coachable and receptive to feedback.
• Strong communication skills and the ability to make others feel heard, respected, and supported.
• Dependable, punctual, and committed to following through in a fast-paced environment.
• Detail-oriented and able to consistently follow established procedures.
• Comfortable balancing patient interaction with administrative responsibilities.

Nice To Haves

• Previous healthcare or behavioral-health experience
• Bachelors in Psychology, Neuroscience, or related field
• Experience with an electronic health record (EHR)
• BLS certification

Responsibilities

• Build positive, professional relationships with patients throughout their course of treatment.
• Create a safe, welcoming, and supportive treatment experience where patients feel comfortable and cared for.
• Administer TMS treatments under physician direction using established protocols; comprehensive training is provided.
• Educate patients and prospective patients about TMS therapy within the scope of the role.
• Support scheduling, follow-ups, documentation, and daily clinic operations.
• Maintain accurate HIPAA-compliant patient records.
• Collaborate with clinic teammates to provide a consistent, high-quality patient experience.

Benefits

• Competitive Hourly Rate: $21-22/hr; Paid bi-weekly
• 401(k) retirement plan with employer match up to 4%
• Comprehensive medical, dental, and vision insurance for employees and eligible dependents
• HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses
• Employer-paid life insurance and AD&D coverage
• Employee Assistance Program (EAP) with confidential mental health and life support resources
• Generous paid time off and additional paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed