TMS Care Navigator

Mid Cities Psychiatry•Euless, TX

23d•Onsite

About The Position

Mid Cities Psychiatry in Euless, Texas, is hiring a full-time, onsite TMS Care Navigator (TCN) to administer Transcranial Magnetic Stimulation (TMS) treatments for Major Depressive Disorder. The role is supervised by board-certified psychiatrists and includes providing patient education, documenting treatment, coordinating care, and supporting referral and marketing activities. The position requires an active medical assistant certification and at least two years of clinical experience.

Requirements

Active, current Medical Assistant certification from a recognized certifying organization.
At least 2 years of clinical experience.
Experience working with government and commercial health insurance.
At least 2 years of marketing or networking experience.
At least 2 years of experience with EMR/EHR systems.
Proficiency in Microsoft Office, Google Apps, and basic data management software.
Excellent organizational skills and innovative, creative problem-solving abilities.
Strong communication skills, a team-oriented mindset, and a positive attitude.
Professional conduct when interacting with patients, visitors, and the public.
Knowledge of HIPAA regulations and patient confidentiality requirements.
High attention to detail and accurate clinical documentation.
Reliable personal transportation and willingness to travel within a specified area.

Nice To Haves

Experience working with TMS trainers and support services.
Bilingual ability.

Responsibilities

Administer daily TMS treatments according to established protocols and training.
Explain TMS procedures to patients and coordinate patient education.
Maintain comprehensive and accurate clinical treatment notes.
Update referring providers on patient progress.
Collaborate with medical colleagues.
Attend regular business and clinical meetings.
Schedule TMS sessions and manage patient follow-ups.
Manage referral reporting and marketing efforts.
Follow established treatment and office protocols while protecting patient confidentiality.