Title Specialist I (Manheim)

Cox Enterprises • Carmel, IN

4d • $17 - $25 • Onsite

About The Position

The Document Agent is responsible for the accurate, efficient processing and management of vehicle titles and related documents within the Titles & Records operation. This role combines document handling, title verification, and properly managing title inventory. The position supports internal teams, clients, dealerships, and partners to maintain smooth workflow, high-quality standards, and a positive customer experience.

Requirements

• High School Diploma/GED.
• Generally, less than 2 years of experience.
• Title processing, automotive administration, or office/clerical work.
• Strong attention to detail and accuracy in data entry and document handling.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to work in a fast-paced, deadline-driven production environment.
• Strong organizational, communication, and customer service skills.
• Ability to sit, stand, bend, and reach for extended periods.
• Ability to perform repetitive tasks in a production environment.
• Ability to lift up to 35 lbs.

Responsibilities

• Review and process vehicle title documents in accordance with state and federal regulations.
• Verify supporting documentation (e.g., odometer statements, reassignment forms, powers of attorney).
• Enter, update, and maintain title information in internal systems with high accuracy.
• Ensure all documentation is complete, compliant, and properly recorded.
• Process, sort, and distribute incoming mail.
• Prepare vehicle titles and associated documents for scanning.
• Scan, verify, and associate documents to barcoded folders in the system.
• Operate mail processing equipment and maintain scanning equipment.
• Organize workspace and maintain document accuracy and security.
• File and maintain documents in a secured vault repository.
• Retrieve documents and folders as needed.
• Audit and maintain title inventory accuracy.
• Ensure proper record retention and document tracking procedures are followed.
• Prepare outgoing title shipments and print waybills.
• Coordinate release and shipment of vehicle titles to clients.

Benefits

• Sixteen hours of paid time off every month
• Seven paid holidays throughout the calendar year
• Additional paid time off in the form of bereavement leave
• Time off to vote
• Jury duty leave
• Volunteer time off
• Military leave
• Parental leave
• Health care insurance (medical, dental, vision)
• Retirement planning (401(k))
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED