Title Coordinator

Ohio Real Title•Cleveland, OH

About The Position

Ohio Real Title is a title-services provider serving the financial, legal, and real estate communities. The company emphasizes work-life balance, care for employees, trust, and understanding. It reports 20% growth over the last five years while maintaining a family-oriented culture. The Title Coordinator works with multiple parties to coordinate resolution and completion of the title process. The role types preliminary judicial reports, commitments, and owners' policies; processes recorded documents; records and scans incoming documents or handles disbursing and mailing; manages various inboxes and responds to customer inquiries; provides title production support; and assists the team as needed. The position may also perform special projects. Ohio Real Title provides equal employment opportunities and prohibits discrimination and harassment on the basis of protected characteristics under applicable federal, state, and local laws.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in escrow/title.
  • Demonstrated history of providing exceptional customer service.
  • Ability to prioritize effectively and strong organizational skills.
  • Excellent verbal and written communication skills.
  • Working knowledge of the title industry.
  • Proficiency in Microsoft Office.
  • Ability to work independently.
  • Ability to maintain professionalism and a positive service attitude.
  • Strong attention to detail.
  • Good judgment.
  • Working knowledge of company and/or client operating systems.

Responsibilities

  • Coordinate with multiple parties to resolve and complete the title process.
  • Type preliminary judicial reports.
  • Type commitments.
  • Process recorded documents.
  • Type owners' policies.
  • Record and scan incoming documents or handle disbursing and mailing.
  • Manage various inboxes diligently and answer customer inquiries.
  • Provide title production support services.
  • Assist the team as necessary.
  • Perform special projects.

Benefits

  • A 3% company contribution to the employee's 401(k), even if the employee does not contribute.
  • Annual company events.
  • Company-wide contests.
  • Birthday and anniversary recognitions.
  • Annual reviews.
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