Title Clerk - Private Label

OPENLANE•Carmel, IN

1d•Onsite

About The Position

OPENLANE is hiring a Title Clerk to support its Private Label operations by verifying and processing incoming vehicle titles. The role ensures titles are handled accurately and efficiently in accordance with company policies, procedures, and applicable state and federal laws. The Title Clerk works with various departments and has no direct reports. This position operates onsite in OPENLANE’s Carmel, Indiana office; the ideal candidate will reside in the area.

Requirements

Two years of experience in data entry or title work.
General automotive knowledge.
Strong attention to detail, including the ability to distinguish accurately between numbers and letters and to alphabetize.
Strong written and verbal communication skills.
Ability to work as a team player, multitask, prioritize, and work independently.
Typing speed of 55 WPM and strong 10-key typing skills.
Conflict resolution and customer service skills.
Basic knowledge of Google applications.
High school diploma or GED.

Nice To Haves

Automotive experience is preferred.
A notary public license within six months of hire is preferred.
Some college is preferred.

Responsibilities

Enter data and input title information into the system.
Verify payment status.
Review vehicle titles and supporting documentation for accuracy, acceptability under state law, and alterations.
Reassign titles and provide supporting documentation based on confirmations of sale for large consignors and dealer-to-dealer transactions.
Scan titles into electronic format.
Create shipping labels, package and seal titles, and send them to buyers daily via Federal Express.
Ensure titles are delivered to the correct purchasing dealer or buyer.
Run title reports and assist with title inquiry emails.
File titles awaiting payment in a secured fireproof title cabinet.
Assist Coordinators and Leads with reporting, audits, title updates, and phone calls.
Perform other projects and tasks as assigned.

Benefits

Competitive pay.
Medical, dental, and vision benefits, with employer HSA contributions and FSA options in the US.
Immediately vested 401(k) in the US or RRSP in Canada, with company match.
Paid vacation, personal, and sick time.
Paid maternity and paternity leave in the US.
Employer-paid short-term disability, long-term disability, life insurance, and AD&D in the US.
Employee Assistance Program.
Employer-paid Leap into Service Day for volunteering.
Tuition reimbursement for eligible programs.
Opportunities to expand skills and share knowledge across a publicly traded, global organization.
Company culture of internal promotions, diverse career paths, and meaningful advancement.