Tiger Team Manufacturing Quality Engineer
About The Position
The Manufacturing Quality Engineer serves as the TIGER Team coordinator and issue leader, rapidly driving cross-functional investigation and resolution of internal and external quality issues. The role owns structured issue intake, evidence-based problem definition, containment verification, action management, trial coordination, and closure support. It connects Quality, Processing, Tooling, Automation, Manufacturing, Lean CI, and plant leadership to identify true root cause and implement verified, sustainable poka-yoke solutions. The engineer also supports corporate policies, procedures, work instructions, and required documentation to maintain HellermannTyton's Quality and EHS certifications. Success requires strong leadership, facilitation, prioritization, and action-management skills; fact-based root-cause analysis; working knowledge of injection molding and manufacturing quality systems; clear technical communication; and proficiency with relevant manufacturing and quality systems. The engineer is expected to demonstrate urgency, ownership, follow-through, accountability, and the ability to build productive relationships across production, engineering, and leadership.
Requirements
- Bachelor's degree in Quality, Manufacturing, Mechanical, Industrial, Plastics, or a related engineering discipline.
- At least 5 years of professional engineering, manufacturing quality, or structured problem-solving experience.
- Experience leading corrective action, root-cause analysis, 8D, or similar investigation methods.
- Project and action-management experience.
- Strong written and verbal communication skills.
- Valid driver's license, acceptable driving record, and adequate insurance.
- Strong leadership, facilitation, prioritization, and action-management skills.
- Ability to distinguish verified facts from assumptions and drive data-based root-cause analysis.
- Working knowledge of manufacturing quality systems, control plans, traceability, containment, and 8D methodology.
- Ability to communicate concise technical findings to plant leadership, Quality Service, and cross-functional teams.
- Proficiency with MES, ERP, QMS/QES, reporting, and project/action-tracking systems.
- High sense of urgency, ownership, follow-through, and accountability without sacrificing investigation rigor.
- Ability to build productive relationships with hourly production personnel, engineering functions, and leadership.
- Practical knowledge of mistake proofing, verification planning, and corrective-action effectiveness.
Nice To Haves
- Injection molding experience.
- Green Belt Certification.
Responsibilities
- Lead daily intake and prioritization of customer complaints, QIPs/CS2, hold tickets, audit findings, red stamps, and QES escalations.
- Coordinate daily TIGER Team reviews, assign actions, maintain the central accountability log, and drive timely follow-up and closure.
- Own structured problem solving from problem definition through verified corrective action, including clean point verification, containment confirmation, failure backtracking, and root-cause validation.
- Create and maintain Manufacturing Work Requests (MWRs) and coordinate trials, experiments, and countermeasure implementation with Process, Tooling, Automation, Manufacturing, and Lean CI.
- Provide clear, evidence-based technical input for 8D responses and customer communication while keeping internal actions and supporting records aligned.
- Verify corrective-action effectiveness and confirm permanent controls or poka-yoke are implemented before recommending closure.
- Monitor TIGER Team performance, including investigation response, action closure, repeat issues, complaint closure time, and verified poka-yoke completion.
- Identify and develop improvements to equipment, processes, and methods.
- Support production troubleshooting and escalation response when immediate quality risk exists.
- Develop standard investigation workflows, checklists, evidence expectations, and lessons learned for recurring failure modes.
- Coach cross-functional participants in disciplined problem solving, documentation, and fact-based decision making.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
