Tiger Team Manufacturing Quality Engineer
About The Position
The Manufacturing Quality Engineer serves as the TIGER Team coordinator and issue leader, rapidly driving cross-functional investigation and resolution of internal and external quality issues. The role owns structured issue intake, evidence-based problem definition, containment verification, action management, trial coordination, and closure support. The engineer connects Quality, Processing, Tooling, Automation, Manufacturing, Lean CI, and plant leadership to identify root causes and implement verified, sustainable poka-yoke solutions while supporting corporate policies, procedures, work instructions, and required documentation to maintain HellermannTyton's Quality and EHS certifications. The role also supports production troubleshooting and escalations when immediate quality risk exists, develops standard investigation workflows and lessons learned, and coaches cross-functional participants in disciplined problem solving, documentation, and fact-based decision making. Other duties may be assigned.
Requirements
- Bachelor's degree in Quality, Manufacturing, Mechanical, Industrial, Plastics, or a related engineering discipline.
- 5+ years of professional engineering, manufacturing quality, or structured problem-solving experience.
- Experience leading corrective action, root-cause analysis, 8D, or similar investigation methods.
- Strong leadership, facilitation, prioritization, and action-management skills.
- Ability to distinguish verified facts from assumptions and drive data-based root-cause analysis.
- Working knowledge of injection molding, manufacturing quality systems, control plans, traceability, containment, and 8D methodology.
- Ability to communicate concise technical findings to plant leadership, Quality Service, and cross-functional teams.
- Proficient use of MES, ERP, QMS/QES, reporting, and project/action-tracking systems.
- High sense of urgency, ownership, follow-through, and accountability without sacrificing investigation rigor.
- Ability to build productive relationships with hourly production personnel, engineering functions, and leadership.
- Practical knowledge of mistake proofing, verification planning, and corrective-action effectiveness.
- Project and action-management experience with strong written and verbal communication skills.
- Valid driver's license, acceptable driving record, and adequate insurance.
Nice To Haves
- Injection molding experience preferred.
- Green Belt Certification preferred.
Responsibilities
- Lead daily intake and prioritization of customer complaints, QIPs/CS2, hold tickets, audit findings, red stamps, and QES escalations.
- Coordinate daily TIGER Team reviews, assign actions, maintain the central accountability log, and drive timely follow-up and closure.
- Own structured problem solving from problem definition through verified corrective action, including clean point verification, containment confirmation, failure backtracking, and root-cause validation.
- Create and maintain Manufacturing Work Requests (MWRs) and coordinate trials, experiments, and countermeasure implementation with Process, Tooling, Automation, Manufacturing, and Lean CI.
- Provide evidence-based technical input for 8D responses and customer communication, ensuring internal actions and supporting records remain aligned.
- Verify corrective-action effectiveness and confirm permanent controls or poka-yoke are implemented before recommending closure.
- Monitor TIGER Team performance, including investigation response, action closure, repeat issues, complaint closure time, and verified poka-yoke completion.
- Identify and develop improvements to equipment, processes, and methods.
- Support production troubleshooting and escalation response when immediate quality risk exists.
- Develop standard investigation workflows, checklists, evidence expectations, and lessons learned for recurring failure modes.
- Coach cross-functional participants in disciplined problem solving, documentation, and fact-based decision making.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
