Arena - Ticket Service Representative (FWS/NFWS)
About The Position
The purpose of this position is to provide customer service for the Arena regarding ticket sales and Box Office concerns. GCU's Christian worldview has shaped the university's mission and growth for more than 65 years. As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values. The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans. At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good. Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check.
Requirements
- Positive, friendly, and outgoing personality.
- Punctual and customer service oriented.
- Microsoft Office experience.
- Have a passion for helping others, and able to keep a positive attitude through adversity.
- Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
- Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
- Maintain good financial and academic (SAP) standing with the University.
Nice To Haves
- Box Office and cashier experience a plus but not necessary; will train.
Responsibilities
- Sell tickets through the Box Office Ticketing System.
- Provide strong customer support at in-person window for general information and ticket sales.
- Mailing materials, stocking supplies, photocopying and data entry.
- General office work.
- Other duties as assigned.
Benefits
- Minimum Wage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
