Lost Mine Ticket Seller

Diverse Concepts • Pigeon Forge, TN

5d • Onsite

About The Position

The Ticket Seller is responsible for welcoming guests, providing information, and executing sales accurately and efficiently.

Requirements

• Must be customer service oriented.
• Must have a positive attitude and high energy level.
• Able to multi-task and maintain composure in pressure situations.
• Able to be punctual and maintain regular attendance.
• Able to work evenings, weekends, and holidays.
• Able to sit or stand for up to 12 hours.
• Able to operate a two-way radio.
• Able to lift up to 30 pounds.
• Able to bend, twist, push, pull, stoop and reach.
• Able to maintain personal hygiene standards.
• Able to get along with coworkers, work cooperatively and resolve conflicts.
• Able to tolerate a fast paced work environment.
• Must be at least 18 years of age.
• High school diploma or equivalent.
• Strong sales skills.

Nice To Haves

• Knowledge of point-of-sales systems and cash handling techniques preferred.

Responsibilities

• Greets and initiates conversation with guests.
• Takes initiative to uncover guest needs and makes recommendations for tickets.
• Uses sales techniques to upsell and add-on to transactions.
• Handles cash and credit card transactions accurately and proficiently.
• Utilizes a computer to create, process and balance sales.
• Provides information regarding Island rides, attractions, events, shops and restaurants.
• Answers the phone.
• Maintains cleanliness of the Ticket Center and Ticket Booth.
• Ensures children are the appropriate height and age to ride.
• Follows Standard Operating Procedures at all times.
• Follows all SMOWI handbook policies.
• Other duties, as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED