Ticket Seller- Beacon Theatre

MSG Entertainment Holdings, LLC • New York, NY

7d • Onsite

About The Position

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a world-renowned venue, the Beacon Theatre. The ticket purchase process is often the first point of contact to the customer. Making the purchase a pleasant experience while providing accurate and relevant information is the first step to a positive event attendance experience. Candidate will be friendly, upbeat, and helpful, providing customers with information and while conducting ticket transactions in a professional and accurate manner.

Requirements

• Excellent hospitality, interpersonal and communication skills.
• Must be team orientated.
• Computer skills
• Ticket system expertise
• Customer service skills
• Money handling skills
• Honesty and integrity are essential
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

Responsibilities

• Conduct ticket sales, exchanges & refunds as needed
• Remain current in ticket system operations
• Remain familiar with events on sale, ticket discounts and how to access them
• Must balance sales activity and revenue on a regular basis
• Assist in the distribution of will call orders to customers
• Support in counting money and preparing bank deposit and end of day reports
• Aid in processing of group sales orders
• Participate in special projects and performs other duties as requested

Benefits

• Upskilling employees’ talents and strengths
• Robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers.
• Growth and longevity for our employees are top priorities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed