Ticket Seller- Beacon Theatre

MSG Entertainment HoldingsNew York City, NY
Onsite

About The Position

The ticket purchase process is often the first point of contact to the customer. Making the purchase a pleasant experience while providing accurate and relevant information is the first step to a positive event attendance experience. Candidate will be friendly, upbeat, and helpful, providing customers with information and while conducting ticket transactions in a professional and accurate manner.

Requirements

  • Excellent hospitality, interpersonal and communication skills.
  • Must be team orientated.
  • Computer skills
  • Ticket system expertise
  • Customer service skills
  • Money handling skills
  • Honesty and integrity are essential
  • Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

Nice To Haves

  • Must be receptive to working outside in inclement weather and extreme temperatures.

Responsibilities

  • Conduct ticket sales, exchanges & refunds as needed
  • Remain current in ticket system operations
  • Remain familiar with events on sale, ticket discounts and how to access them
  • Must balance sales activity and revenue on a regular basis
  • Assist in the distribution of will call orders to customers
  • Support in counting money and preparing bank deposit and end of day reports
  • Aid in processing of group sales orders
  • Participate in special projects and performs other duties as requested
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