Ticket Seller

DECC • Duluth, MN

12d • $15 - $15 • Onsite

About The Position

The Box Office Ticket Seller uses strong customer service skills and a positive attitude to greet guests and sell tickets using Ticketmaster and TicketWeb. This position is part-time with a schedule based on DECC event needs. This position will have daytime, afternoon, and/or evening shifts scheduled on various days of the week and may include some holidays. Approximately 10-28 hours per week are available.

Requirements

• At least one year of customer service experience with the public is required.
• At least one year of cash handling and payment card experience are required.
• Ability to complete basic math skills.
• Established excellent verbal and written communication skills.
• Ability to learn point of sales systems.
• Must be able to multi-task and adapt quickly to change.
• Ability to work individually and/or with a team.
• Excellent organizational skills and attention to detail.
• Must be 18 years of age or older
• Successful completion of reference checks
• Successful completion of a background check
• Successful completion of a drug test, if applicable

Nice To Haves

• Knowledge point of sale systems such as Ticketmaster and/or Ticket/Web

Responsibilities

• Sell tickets via Ticketmaster and Ticket Web platforms.
• Provide exceptional customer service to all guests and visitors and maintain a professional and friendly demeanor.
• Accept payments for ticket orders by cash or payment card transactions.
• Responsible for maintaining an accurate till and records; accurately handle cash, add, subtract multiply or divide in all units of measure.
• Handle difficult customer situations, respond to requests for service and assistance, and provide accurate information for guest inquiries.
• Maintain accurate daily records and reports for the Box Office including event files, ticket ledgers, daily sales figures, event information documents, and seating charts.
• Follow all health and safety protocols.
• Attend in-person and electronic training sessions as assigned.
• Performs related duties provided by the Box Office Manager and Assistant Box Office Manager.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed