Ticket Sales Representative Intern, 2027 Season

Penske Entertainment•Indianapolis, IN

5d•Onsite

About The Position

As a Ticket Sales Intern, you will play a key role in supporting the Indianapolis Motor Speedway by assisting with the sale of individual tickets for the INDYCAR Grand Prix, Indianapolis 500, Brickyard Weekend, and other ticket-related events. In this role, you'll be an important part of connecting fans with memorable experiences at the Racing Capital of the World. You'll engage directly with customers, build relationships with fans, and contribute to achieving ticket sales goals through outbound and inbound sales efforts. You’ll take ownership of key responsibilities, collaborate across departments, and bring energy and innovation within a fast-paced motorsports environment.

Requirements

Currently pursuing an undergraduate or graduate degree from an accredited college or university.
Any equivalent combination of experience and training which provides knowledge and abilities necessary to perform this position.
Strong knowledge of MS Office, with an emphasis on Excel and Word.
Must be creative, enthusiastic and possess excellent interpersonal skills.
Must be able to work overtime, evenings, weekends, and holidays.

Nice To Haves

As a key member of the Group Ticket Sales Team, the candidate must continually demonstrate teamwork, integrity, a GREAT attitude, and tremendous work ethic.
The candidate must be a self-starter, professional, organized, creative, innovative, open-minded, and self-motivated.

Responsibilities

Make up to 400 calls a week.
Extensive telephone work including incoming, outgoing and follow-up calls to new potential leads and former ticket customers.
Generate revenue and drive attendance for IMS events including INDYCAR Grand Prix, Indianapolis 500, and Brickyard Weekend to reach individual sales goals and contribute to team goals.
Exhibit clear understanding and communication of IMS facility, events, products, and processes to both external and internal customers.
Compliance with proven telephone presentations and group sales approach.
Ability to be flexible.
Accurately operate IMS computer ticket system (SCORE) to process daily ticket orders and payments for packaging and fulfillment of all event tickets.
Ability to effectively operate IMS CRM software (Microsoft Dynamics) to manage and maintain customer lead data.
Handle cash, check, and credit card payments responsibly and accurately.
Accurately maintain confidential customer and business information.
Operate and maintain remote ticket locations during event times as assigned.
Other projects as assigned.