Ticket Sales Agent, Riverboats at the Gateway Arch
Bi-State Development•Saint Louis, MO
•$17 - $17•Onsite
About The Position
Be a part of the Riverboats at the Gateway Arch team by working as a cashier in ticket sales, the Riverboat Gift Shop, or concession sales! As a Riverboat cashier you will get to experience participating in daily sightseeing cruises and specialty cruises up and down the Mississippi River!
Requirements
- Must be at least 16 years of age.
- Must pass drug and alcohol screening (to include THC).
- Must pass background check.
- Must pass math proficiency questionnaire.
- Willing to work on a moving vessel in water and outdoors (hot and cold environments).
- Exceptional guest service skills.
- Proper cash handling and credit card skills.
- Ability to learn ticketing computer and cash register.
- Excellent communication and presentation skills.
- Ability to learn pricing, menu items, and general cruise information.
- Able to carry/lift up to 50lbs.
- Able to work in a standing position for 3 continuously and up to 9 hours per day.
- Ability to continuously carry trays/plates up and down stairs.
- Able to bend and stoop.
Responsibilities
- Work as a cashier in ticket sales, the Riverboat Gift Shop, or concession sales.
- Participate in daily sightseeing cruises and specialty cruises.
- Maintain a positive, friendly, and approachable demeanor.
- Exceed guests’ expectations with a guest-first attitude.
- Be prompt and accountable when scheduled to work.
- Follow the dress code by wearing your uniform.
- Maintain an alert, professional appearance.
- Sell event tickets, work in the gift shop, and operate riverboat concessions.
- Maintain a clean and organized work station.
- Ensure work location remains fully stocked throughout shift.
- Assist with stocking and restocking supplies in the gift shop, dry storage, coolers, etc.
- Engage incoming and departing guests in a warm, genuine and friendly manner.
- Answer guest inquiry line.
- Provide directions.
- Help maintain cleanliness and organization of the dock when working as a greeter.
- Perform side work duties such as setting up dining area on boat, refilling condiments, rolling silverware, cleaning dock, replenishing concessions, and cleaning menus.
- Maintain knowledge of pricing, menu items, and general cruise information.
- Monitor and work to achieve daily, weekly, and monthly sales goals at all Points of Sale.
- Act as runner on dinner and specialty cruises when necessary.
Benefits
- FREE Metro Transit pass. Good for unlimited rides on MetroLink and MetroBus
- FREE Parking on Riverfront Levee
- Eligible to earn paid time off after 180 days
- Discount at Arch Café
- Discount at Paddlewheel Café
- Discount at Arch Store
- $500 Hiring Incentive (paid in three installments over 150 days of employment)
- Support for well-being and professional growth
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
