Ticket Sales/Admin
Government of Alberta
•CA$25 - CA$28•Hybrid
About The Position
Ticket Sales and Administration staff play a key front-line role in delivering exceptional guest service at Hidden Valley Ski Resort. In this dynamic, multi-faceted position, staff are responsible for ticket sales operations, responding to guest inquiries, and coordinating Snow School lesson bookings. As a primary point of contact for guests at the hill, they create a welcoming environment and ensure each guest’s experience is enjoyable from arrival through departure. This position primarily works indoors, with some outdoor work required.
Requirements
- High School diploma.
- Prior to hire, recognized current Intermediate Standard First Aid and CPR Level “C”/AED Certificates are needed, and must be maintained as current for the entire period of hire by the employee.
- Equivalencies will be considered based on one year of experience for one year of education.
Nice To Haves
- Point-of sales and customer service experience.
- Excellent customer service skills and computer literacy.
- Knowledge of park facilities/services, especially Hidden Valley Ski Resort.
Responsibilities
- Assisting with guest inquiries, snow school bookings, ticket and season pass sales and cash handling.
- General daily administration/reception duties for all departments.
- Operating cash register and point-of-sales system.
- Responding to and resolving customer complaints.
- Assisting with other departmental duties as operationally required.
Benefits
- 11.6% in lieu of benefits and vacation leave
- 5.6 percent of regular wage earnings instead of paid holidays.
- 6 percent of regular wage earnings instead of annual vacation pay.
- $3.25 per hour for weekends and holidays shift premium pay
- $2.75 per hour for evenings shift premium pay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
