Ticket Office Representative - Beau Rivage

MGM Resorts International•Folsom, CA
•Onsite

About The Position

As an On-Call Ticket Office Representative, you will assist with the sale and issuance of show tickets for live entertainment in the Beau Rivage Theatre. You will help create an exceptional guest experience and memorable moments for visitors.

Requirements

  • Flexibility to work an on-call schedule with varied shifts, including weekends and holidays.
  • Ability to handle multiple tasks at one time.
  • Ability to perform fundamental tasks on a computer.

Responsibilities

  • Greet and engage with guests while processing ticket orders.
  • Upsell and cross-sell ticket offerings.
  • Provide a high level of guest service using problem-solving and attention to detail, while supporting guest safety.
  • Utilize and balance a cash drawer and handle various tender types for ticket sales.

Benefits

  • Wellness incentive programs to support physical and mental health.
  • Access to company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
  • Free meals in the employee dining room.
  • Professional and personal development programs, networking opportunities, and community volunteer opportunities.
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