Ticket Office Administrative Associate

Tennessee Tech•Cookeville, TN

20h•Onsite

About The Position

Performs and oversees office management and support duties for the Ticket Office; sells season and individual game tickets on a daily basis using the Agile ticket system; assists the Ticket manager with their duties as needed; supervises student workers. Receives and assists visitors; receives and directs phone calls; opens and routes mail. Assists with compliance duties as assigned by the Assistant AD for compliance. Coordinates on-campus recruiting visits, coordinates or assists in the coordination of fundraising events, and works all football and some basketball games. Tennessee Tech is an Equal Opportunity/Affirmative Action employer.

Requirements

High school diploma with three (3) years of recent clerical or related experience or a bachelor's degree from an accredited institution with one (1) year of related professional experience
Excellent communication and interpersonal skills
Excellent computer, word processing and spreadsheet skills
Ability to interpret and follow University, conference, and NCAA policies and procedures
Ability to manage a variety of responsibilities efficiently with frequent interruptions
Strong attention to detail
Ability to organize and set priorities regarding work assignments
Ability to handle confidential information in a responsible manner
Ability to supervise workers
Ability to establish and maintain an effective working relationship with a diverse group of staff, student-athletes, University personnel, and the public
Ability to work weekend and evening hours, including travel to away competitions

Nice To Haves

Knowledge and understanding of Tennessee Tech policies and procedures
Proficiency in Microsoft Word and Excel software

Responsibilities

Performs and oversees office management and support duties for the Ticket Office
Sells season and individual game tickets on a daily basis using the Agile ticket system
Assists the Ticket Manager with their duties as needed and in their absence
Serves as the backup petty cash clerk
Supervises student workers
Assists with compliance duties as assigned by the Assistant AD for Compliance
Receives and assists visitors
Receives and directs phone calls
Opens and routes mail
Prepares incoming and outgoing shipments
Verifies procard expenditures
Acquires and maintains office supplies
Coordinates on-campus recruiting visits
Coordinates or assists in the coordination of fundraising events
Works all football and basketball games and any events hosted by Athletics
Performs other duties and responsibilities as assigned