Ticket Checker

Vail Resorts•Peninsula, OH

About The Position

As a Ticket Checker on the Lift Experience Team, you help create a seamless guest experience from the lift maze entrance through lift loading. You greet guests by name, validate their access, and provide a fun, welcoming atmosphere while protecting the integrity of resort products. The role primarily takes place in lift mazes and involves coordinating with Lift Operators and other teams to manage lines safely and load lifts efficiently. This is a winter seasonal position for 2026/2027, with part-time hours available. The starting and expected pay is $20.00 per hour. Applicants must be at least 16 years old. Housing is not available. Team members may receive additional training and work across departments, including Lift Operations (for employees 18 or older), Mountain Activities, Retail Rental Operations, Food and Beverage Support, Ticket Sales, and Base Area Operations.

Requirements

  • At least 16 years of age.
  • Fluent English communication skills.
  • Able to work outdoors in all types of inclement weather.
  • Able to stand and move for an entire shift on potentially slippery or uneven surfaces.
  • Must be able to work weekends and holidays as needed.
  • Able to handle high guest volumes professionally.
  • Must adhere to safety standards and procedures.
  • May need to provide some of their own gear.

Responsibilities

  • Provide premium guest service, information, and assistance in a friendly manner.
  • Validate tickets and confirm guests have valid products before they load lifts.
  • Work cooperatively with Lift Operators and other teams to manage lift lines safely and load lifts efficiently.
  • Maintain and secure departmental equipment, including scan devices and radios.
  • Escalate safety, product, and other issues to leadership.
  • Take on other duties as assigned.
  • May complete additional training and support work across multiple departments and roles.

Benefits

  • Free employee passes, discounted lift tickets for friends and family, and free ski lessons.
  • Employee discounts on lodging, food, gear, and mountain shuttles.
  • 401(k) retirement plan.
  • Employee Assistance Program.
  • Training and professional development.
  • Referral program.
  • 40% retail discounts.
  • Wellness benefits.
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