Thrift Store Manager

The Salvation Army Eastern Territory • Chambersburg, PA

3d • Onsite

About The Position

The Thrift Store Manager is responsible for the everyday supervising, scheduling of staff and the general operation of the Thrift Store. This includes processing donations, sorting, pricing, tagging, selecting, and shelving of merchandise, and operating the cash register. This position is responsible for bank deposits and reporting as required by the Salvation Army and will be responsible to keep the thrift store organized, neat, and clean. Assist in every way requested to carry out the spiritual and total mission of The Chambersburg Salvation Army in terms of community needs and our ministry to the people of our community. Provide oversight and supervision of daily operations of the Chambersburg Thrift Store. Prepare merchandise for sale, including supervision of item sorting and selection. Establish and supervise pricing and tagging items for sale. Supervise the presentation and display of merchandise, helping to create an attractive shopping environment, which includes neatly stacking, shelving, hanging, or displaying clothing garments and other donated goods. Work with corps officers and facilities outreach manager to develop pricing policies and recommend strategies for sales promotions to maximize sales. Ensure the store is clean, which includes cleaning, vacuuming, mopping floors, dusting shelves, washing windows, etc. Recruit volunteers and process any paperwork involved with the Operations Manager. Train and develop staff and volunteers. Supervise employees and handle annual review process. Schedule store volunteers during operational hours for receiving donations. Make sure a qualified person is always present to answer questions, operate the cash register and handle funds. Maintain records of daily sales and monthly totals. Work with the bookkeeper to ensure all store reporting is completed in a timely manner. Work with the bookkeeper to ensure all funds are deposited in a timely manner. Develop and practice customer-friendly policies to ensure good customer relations. Follow the Thrift Store Policy & Procedures Manual. Assist with any other projects or covering responsibilities within other departments, as assigned by the Corps Officers or Thrift Store Manager. The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Requirements

• High School Diploma or equivalent
• Prior retail and supervisory experience
• Excellent communication skills - both oral and written
• Bilingual encouraged
• Must treat all people with compassion and respect
• Must be able to work independently
• Ability to operate a cash register.
• Basic HS-level math/accounting skills and familiarity working with cash receipts.
• Strong interpersonal skills and appropriate intervention skills with the Salvation Army required
• Must be able to keep information in a confidential and secure fashion
• Must be a self starter who can work in an environment with multiple changing work priorities
• Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check. In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
• Must understand and support for the Mission of The Salvation Army.

Responsibilities

• Supervising, scheduling of staff and the general operation of the Thrift Store.
• Processing donations, sorting, pricing, tagging, selecting, and shelving of merchandise, and operating the cash register.
• Making bank deposits and reporting as required by the Salvation Army.
• Keeping the thrift store organized, neat, and clean.
• Assisting in every way requested to carry out the spiritual and total mission of The Chambersburg Salvation Army in terms of community needs and our ministry to the people of our community.
• Providing oversight and supervision of daily operations of the Chambersburg Thrift Store.
• Preparing merchandise for sale, including supervision of item sorting and selection.
• Establishing and supervising pricing and tagging items for sale.
• Supervising the presentation and display of merchandise, helping to create an attractive shopping environment, which includes neatly stacking, shelving, hanging, or displaying clothing garments and other donated goods.
• Working with corps officers and facilities outreach manager to develop pricing policies and recommend strategies for sales promotions to maximize sales.
• Ensuring the store is clean, which includes cleaning, vacuuming, mopping floors, dusting shelves, washing windows, etc.
• Recruiting volunteers and processing any paperwork involved with the Operations Manager.
• Training and developing staff and volunteers.
• Supervising employees and handling the annual review process.
• Scheduling store volunteers during operational hours for receiving donations.
• Maintaining records of daily sales and monthly totals.
• Working with the bookkeeper to ensure all store reporting is completed in a timely manner.
• Working with the bookkeeper to ensure all funds are deposited in a timely manner.
• Developing and practicing customer-friendly policies to ensure good customer relations.
• Following the Thrift Store Policy & Procedures Manual.
• Assisting with any other projects or covering responsibilities within other departments, as assigned by the Corps Officers or Thrift Store Manager.

Benefits

• Generous paid time off every year that includes: holidays, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• A job with a good purpose!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED