Thrift Store Manager

APS Hire•Roanoke, VA

1d•Onsite

About The Position

The Thrift Store Manager serves to oversee the day-to-day operations, safety, and security of the Thrift Store. Develop strategies to improve customer service, drive store sales, increase profitability, and merchandising to increase sales and customer base. Create a positive team environment while providing direction. Reports to: Director of Retail Sales

Requirements

Possess a sincere love of Christ and maintain a Christian Walk that is evident of that love.
Individuals must be willing to adhere to The Rescue Mission of Roanoke’s Code of Ethics.
Demonstrates a genuine interest in the safety and well-being of our guests and team members.
Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.
Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.
Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism.
Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.
Ambitious to exceed expectations.
Ability to lead a team and build unity with that team.
Previous experience working independently and in a team environment.
Ability to maintain professionalism during difficult conversations & interactions.
Proficient computer usage and basic math skills.
Ability to maneuver Google email account.

Nice To Haves

Previous retail store/management experience a plus.

Responsibilities

Store Management - Responsible for team members, management and operation of the store and donation center, including customer service, facility operation, communications, inventory management and safety and security of company property.
Responsible for the use of proper sales procedures and transactions, register transactions, store, cleanliness, stocking, pricing, and merchandising of donations.
Meet sales goals while engaging customers to promote sales.
Responsible for store merchandising, pricing to value and movement of all inventories (clothing, houseware, furniture, etc.), displays, signage, and windows.
Responsible for implementing the Donation Acceptance & Processing guidelines; process deliveries as appropriate.
Oversees opening and closing the store; includes, the register, counting the cash and checks, and completing reports.
Submit work orders for IT and Maintenance concerns as appropriate.
Complete and submit Accident & Incident Report when required
Submits required paperwork on a timely basis; register closing paperwork, performance reviews, and reports.
Distribute donation receipts, coupons, and flyers to donors.
Attend Mission meetings and training as scheduled
Assist Director of Retail Sales with team member supervision, training, development, and performance management
Backfill for team members as necessary
Be aware of safety/security concerns and report to the appropriate person(s).
Assist with conflict resolution among clients, team members, and volunteers according to established procedures.
Lead, train, and engage volunteers to areas/projects as needed.
All Rescue Mission of Roanoke team members may be asked to complete other duties as assigned by the leadership/management. The expectation is to complete these assignments as requested.