FT Thrift Store Manager

Miracle Hill Ministries•Greenville, SC

19h•Onsite

About The Position

Miracle Hill Ministries is South Carolina's largest and most comprehensive provider of homeless services, dedicated to serving people experiencing homelessness-physically, emotionally, and spiritually, while sharing the Good News of Jesus to help them achieve independence, stability, and healthy relationships. The Thrift Store Manager's primary responsibility is to lead a high-performing team to ensure the thrift store operates productively and positively. Success is measured by meeting or exceeding sales goals for both Gross and Net income, achieved through Christ-centered personal demonstration and leadership of all store employees in their assigned tasks and responsibilities.

Requirements

Display a life that reflects Miracle Hill's Core Values: Christ-centered, compassion, integrity, continual growth.
Proven ability to organize, manage time and effectively manage multiple tasks and competing priorities.
Model good work habits and motivate self and others to take initiative in daily tasks and operations.
Strong delegation and communication skills to convey important information clearly and effectively.
Exhibit servant leadership through humility, personal accountability, flexibility, problem solving, initiative and conflict resolution.
Ability to coach, teach, train and develop others to establish a productive and positive work environment.
Demonstrate a willingness to learn, be open to new ideas and changes and lead to them.
3 years retail experience.
Basic computer, cash register and accurate cash handling ability required.
Valid SC driver's license is required; MVR record must meet MHM insurance criteria.
Operate pallet jack and/or forklift as trained.
Read and agree with our Doctrinal Statement and Employment Qualifications.

Nice To Haves

BA in related field preferred, but not required.
One or more years in a supervisory role.

Responsibilities

Ensure that all store employees and volunteers' behavior is in accordance with the philosophy and policies of Miracle Hill Ministries.
Provide Christ-centered leadership that ensures all are treated with fairness, dignity and respect.
Champion positive work culture, good stewardship and efficient processes that drive strong team performance that consistently meets production and sales goals.
Recruit, hire and train all employees to store policy and standard operating procedures; provide performance evaluation, ongoing coaching, feedback and corrective disciplinary action when needed.
Develop store strategies and events to increase donor/customer traffic and optimize profitability.
Plan and prepare store work schedules and assign employees, clients, and volunteers to specific duties.
Oversee the timely processing of all incoming merchandise and appropriately set, plan and lead daily goals to achieve production and placement in all merchandise areas.
Implement pricing strategies appropriate to current supply and demand trends to ensure sell-through.
Evaluate inventory needs and oversee ordering merchandise and supplies from warehouse and vendors.
Demonstrate and promote a Christ-centered store environment, encouraging exceptional donor/customer engagement and customer service, promptly greeting, assisting and thanking all donors and customers.
Control and manage payroll and operating expenses in compliance with the annual operating budget.
Resolve all employee, donor and customer concerns in a timely and respectful manner.
Ensure inside and outside areas of the store are neat, clean, organized and free from any hazards.
Ensure that employees follow proper store cash handling procedures, store funds are secured and cash reconciliation with sales receipts, daily sales records and reports are maintained and properly recorded.
Ensure compliance of all safety guidelines, timely correcting and reporting hazards and incidents.
Have a willingness to share the good news of Jesus Christ, give a personal testimony and pray with/for those served by the ministry.
Perform any of the required job duties of a thrift store associate/supervisor or other duties as assigned.